Member Service Representative

2 settimane fa


Napoli, Campania, Italia Navy Federal Credit Union A tempo pieno

Job Summary

Navy Federal Credit Union is seeking a skilled Member Service Representative to provide exceptional service to our members. As a key member of our team, you will be responsible for delivering a wide range of financial services, including deposit accounts, lending products, and credit/debit cards.

Key Responsibilities

  • Analyze and resolve complex member account and loan issues
  • Assist members with consumer/mortgage/equity loan and credit card applications
  • Counsel members on Navy Federal's products and services
  • Provide training and guidance to lower-level team members
  • Perform platform banking functions and ensure compliance with federal regulations

Requirements

  • Ability to work independently and in a team environment
  • Strong analytical and problem-solving skills
  • Effective communication and interpersonal skills
  • Working knowledge of savings and checking products, accounts, and services

About Us

Navy Federal Credit Union is a leading financial institution that values diversity and inclusion. We offer a competitive salary, comprehensive benefits, and a dynamic work environment.



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