Member Service Representative
2 settimane fa
Job Summary
Navy Federal Credit Union is seeking a skilled Member Service Representative to provide exceptional service to our members. As a key member of our team, you will be responsible for delivering a wide range of financial services, including deposit accounts, lending products, and credit/debit cards.
Key Responsibilities
- Analyze and resolve complex member account and loan issues
- Assist members with consumer/mortgage/equity loan and credit card applications
- Counsel members on Navy Federal's products and services
- Provide training and guidance to lower-level team members
- Perform platform banking functions and ensure compliance with federal regulations
Requirements
- Ability to work independently and in a team environment
- Strong analytical and problem-solving skills
- Effective communication and interpersonal skills
- Working knowledge of savings and checking products, accounts, and services
About Us
Navy Federal Credit Union is a leading financial institution that values diversity and inclusion. We offer a competitive salary, comprehensive benefits, and a dynamic work environment.
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