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English Language Instruction Manager

2 mesi fa

Bari, Puglia, Italia Wallstreet A tempo pieno

We are Wall Street English, a leading provider of English language instruction for individuals and corporate clients worldwide. Our innovative blended learning method combines the best of proven learning approaches to deliver effective English language instruction for adults.

The Service Manager is accountable for students' educational success and satisfaction throughout their course. Key responsibilities include:

  • Leading a service team to ensure exceptional student experiences
  • Implementing and maintaining Standard Operating Procedures to ensure quality and standardization
  • Teaching classes in accordance with the Wall Street English Method
  • Fostering internal revenue through quality service delivery
  • Overseeing the day-to-day operations of the service department

Requirements

  • Native level or bilingual speaker of English
  • University degree
  • ELT certification - CELTA or equivalent
  • Two years teaching experience preferred