Country Manager, Italy

4 ore fa


Roma, Lazio, Italia Axa Partners A tempo pieno
Job Title: Country Manager, Italy

As a Country Manager for AXA Partners in Italy, you will be responsible for leading and overseeing the business, employee engagement, and satisfaction/loyalty of our key partners. You will ensure profitable growth and customer service targets are met, while leading an organization of over 300 employees and all functions to deliver the strategic plan, including financial targets.

Key Responsibilities:
  • Lead Country Senior Leadership Team to define and deliver the country strategic plan, ensuring alignment with business agenda and needs of local clients and customers.
  • Develop and implement the strategic plan and budget for the country in line with AXA Partners' global strategy, ensuring communication and understanding of the strategy within the country and with key stakeholders.
  • Own and drive the country P&L, actively monitoring and taking actions to ensure profitable growth is achieved.
  • Drive business transformation in the country, identifying opportunities and risks for change, and leading key governance bodies for the legal entity while representing AXA Partners locally with government, regulatory bodies, and business partners.
  • Define and lead the deployment of the country business development strategy to achieve sustainable and profitable growth.
  • Determine market/customer requirements and identify the best business development opportunities locally, focusing on large corporate clients while farming existing clients.
  • Directly lead sales teams to deliver commercial targets, ensure capability development, and manage relationships with existing business customers effectively.
  • Build new relationships and maintain existing ones with other AXA entities locally and globally.
  • Use experience, data, business insight, and judgment to develop and implement purpose-led, customer-focused activities.
  • Lead operations and customer service to ensure delivery of all customer metrics, continuous improvement of the customer journey, and collaborate with global teams to shape and implement transformation initiatives for improved customer experience and productivity.
About AXA Partners:

AXA Partners is a business unit of AXA that offers a wide range of solutions for assistance, travel insurance, and credit protection. Our role is to implement innovative solutions developed by the AXA Innovation division. We design and provide solutions worldwide for Partners and Communities, combining passion and advanced skills. We protect what matters, when it matters.

What We Offer:

Joining AXA Partners means working in a responsible company that offers a true culture of expertise and diversity. Our goal is to accelerate the development of everyone's skills, offering a competitive and interesting salary, as well as opportunities for professional development and growth. In AXA, we work to make a difference for people - when surprising things happen and when we create opportunities for a better life, the sense of pride is extraordinary.



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