Impiegato Back Office Customer Service Specialist

1 settimana fa


Milano, Lombardia, Italia Gruppo Bea A tempo pieno
Descrizione del Ruolo

Il nostro team di Gruppo Bea è alla ricerca di un Impiegato Back Office Customer Service per supportare il nostro servizio di customer service. Il candidato ideale sarà in grado di offrire un supporto eccellente ai nostri clienti, rispondendo alle loro richieste e fornendo informazioni precise e tempestive.

Responsabilità
  • Ricevere e processare richieste dei clienti via mail, telefono o di persona
  • Inserire e monitorare gli ordini nel sistema gestionale
  • Fornire supporto al reparto commerciale nella preparazione di documentazione e apertura customer
  • Gestire e verificare lo stato di avanzamento degli ordini
  • Coordinare il processo di gestione di resi e reclami
Requisiti
  • Titolo di scuola superiore
  • Competenze nel customer service e nel rapporto con il cliente
Benefici
  • Contratto a tempo indeterminato
  • Retribuzione annua
  • Piano di welfare


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