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Customer Service Specialist – Mercato Italiano

2 mesi fa


Milano, Lombardia, Italia Retail Search Srl A tempo pieno

Posizione: Specialista Servizi Clienti e Back Office Commerciale

Descrizione della posizione:

In Retail Search Srl stiamo cercando una figura di Specialista Servizi Clienti e Back Office Commerciale per il nostro team. La risorsa ideale ha maturato esperienza all'interno di un team back office commerciale/customer service/logistica, preferibilmente nel settore fashion/lusso. I principali compiti includono:

  • inserimento ordini
  • gestione del flusso dell'ordine dall'inserimento all'evasione (wholesales)
  • organizzazione spedizioni - preparazione bolle
  • gestione Fatturazione - Pagamenti
  • risoluzione problematiche e reclami
  • redazione di documentazione commerciale
  • garantire la corretta evasione dei Claims

Qualifiche richieste:

  • diploma/laurea triennale
  • spiccate capacità di comunicazione
  • attitudine al servizio clienti
  • forte attenzione ai dettagli, puntualità
  • problem-solving e autonomia
  • MS Office (Word, Excel, Outlook, PowerPoint, Internet Explorer)