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Customer Service Coordinator
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Operatore Customer Service Part-Time
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Customer Service Specialist – Mercato Italiano
2 mesi fa
Posizione: Specialista Servizi Clienti e Back Office Commerciale
Descrizione della posizione:
In Retail Search Srl stiamo cercando una figura di Specialista Servizi Clienti e Back Office Commerciale per il nostro team. La risorsa ideale ha maturato esperienza all'interno di un team back office commerciale/customer service/logistica, preferibilmente nel settore fashion/lusso. I principali compiti includono:
- inserimento ordini
- gestione del flusso dell'ordine dall'inserimento all'evasione (wholesales)
- organizzazione spedizioni - preparazione bolle
- gestione Fatturazione - Pagamenti
- risoluzione problematiche e reclami
- redazione di documentazione commerciale
- garantire la corretta evasione dei Claims
Qualifiche richieste:
- diploma/laurea triennale
- spiccate capacità di comunicazione
- attitudine al servizio clienti
- forte attenzione ai dettagli, puntualità
- problem-solving e autonomia
- MS Office (Word, Excel, Outlook, PowerPoint, Internet Explorer)