Customer Service Representative

1 mese fa


Milano, Lombardia, Italia Celltrion Healthcare Co., Ltd. A tempo pieno
Customer Service Specialist Job Description

We are seeking a highly motivated and organized Customer Service Specialist to join our team at Celltrion Healthcare Co., Ltd. in Italy.

Key Responsibilities:
  • Manage customer relationships with wholesalers, private and public hospitals.
  • Process and manage sales orders, including receipt, processing, and registration of new customer data and supplier master data on our ERP system.
  • Provide daily support to the sales network and manage external supply chain activities.
  • Manage customer complaints and returns, as well as invoices and reporting.
Requirements:
  • Legal or Economic Degree or equivalent.
  • Familiarity with main CRM systems.
  • Expertise in Office Suite, with good knowledge of Excel.
  • Italian mother tongue and good English knowledge.
  • Previous experience in manufacturing companies and 1-2 years of experience in Customer Service or supply chain management.

Join our team and contribute to the growth and success of Celltrion Healthcare Co., Ltd. in Italy.



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