Hotel Reservation Coordinator

2 giorni fa


Florence, Toscana, Italia Accorhotel A tempo pieno
Job Overview

We are seeking a highly organized and customer-focused Hotel Reservation Coordinator to join our team at Accorhotel. In this role, you will be responsible for managing new and existing individual rooms reservations through various channels.

Key Responsibilities:
  • Manage room bookings efficiently and effectively via phone, email, and website reservations.
  • Anticipate guests' needs and proactively provide solutions to exceed their expectations.
  • Maintain accurate records of booking channels and revenue objectives.
Requirements:
  • Previous experience in hotel reservations or a related field is preferred but not mandatory.
  • Excellent organizational and communication skills with a high level of accuracy.
  • Ability to work independently, prioritize tasks, and ask for clarification when needed.
What We Offer:
  • A competitive salary of $55,000 - $65,000 per annum, depending on experience.
  • Opportunities for career growth and professional development within the company.
  • A dynamic and supportive work environment that values teamwork and collaboration.
About Us:

At Accorhotel, we pride ourselves on providing exceptional service to our guests and creating memorable experiences for all who stay with us. If you share our passion for hospitality and are looking for a challenging and rewarding role, we encourage you to apply.



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