Technical Hospitality Software Specialist
3 settimane fa
Company Overview
Octorate is a leading all-in-one hotel SaaS company, dedicated to bringing hotel software technology to every structure in the world. Our mission is to simplify the hospitality sector by providing easy-to-use and affordable solutions.
Job Summary
We are seeking a highly motivated and multilingual Customer Service Representative to join our team. As a key member of our Customer Service Task Force, you will be responsible for communicating with hoteliers, resolving issues, and improving relationships.
Key Responsibilities
- Communicate with hoteliers via phone and email to resolve issues and improve relationships.
- Follow up on registrations and complaints to ensure timely resolution.
- Assist the Customer Service Task Force Team in resolving complex issues.
- Verify OTA extranet and follow up on resolution items.
- Onboard new customers on channel manager connections.
- Assist with Accounting Manager tasks to improve customer retention and portfolio maintenance.
Requirements
- Previous experience in front office in OTA and/or Tour Operator is required.
- Fluency in Italian and at least two additional languages (English, Spanish, or French) is mandatory.
- Proficiency in MS Office package and Gmail (Gdocs, Gcalendar, Gsites) is required.
- Self-motivation and teamwork are essential.
Additional Information
This is a full-time position, Monday to Friday, 8 hours a day, with a lunch break. The salary is 1100 Euro/month, plus stable hiring prospects. If you are a motivated and multilingual individual looking for a challenging role in the hospitality sector, please apply.
-
Technical Hospitality Software Specialist
5 giorni fa
Roma, Lazio, Italia Octorate A tempo pienoCompany OverviewOctorate is a leading hotel SaaS company that aims to bring hotel software technology to every structure in the world. Our suite of products includes PMS, Channel Manager, Booking engine, and other features that help hoteliers save time, effort, and money. Our products are easy to set up, easy to use, and affordable to all structures.Job...
-
Technical Hospitality Software Specialist
1 settimana fa
Roma, Lazio, Italia Octorate A tempo pienoCompany OverviewOctorate is a leading provider of all-in-one hotel SaaS solutions. Our mission is to bring hotel software technology to every structure in the world, making it easy to set up, use, and afford.Job SummaryWe are seeking a multilingual profile to join our team as a Technical Hospitality Software Specialist. The ideal candidate will have previous...
-
Technical Hospitality Software Specialist
2 giorni fa
Roma, Lazio, Italia Octorate A tempo pienoCompany OverviewOctorate is a leading hotel SaaS company, dedicated to bringing innovative software solutions to the hospitality industry worldwide. Our comprehensive suite of products includes Property Management Systems, Channel Managers, Booking Engines, and more, designed to streamline hotel operations, reduce costs, and enhance guest experiences.Job...
-
Technical Hospitality Software Specialist
3 settimane fa
Roma, Lazio, Italia Octorate A tempo pienoAbout OctorateOctorate is an innovative all-in-one hotel SaaS company that aims to bring hotel software technology to every structure in the world. Our suite of products includes a Property Management System, Channel Manager, Booking Engine, and other features that help hoteliers save time, effort, and money. Our products are easy to set up, easy to use, and...
-
Technical Hospitality Software Specialist
2 settimane fa
Roma, Lazio, Italia Octorate A tempo pienoAbout OctorateOctorate is an innovative all-in-one hotel SaaS company that aims to bring hotel software technology to every structure in the world. Our suite of products includes a Property Management System, Channel Manager, Booking Engine, and other features that help hoteliers save time, effort, and money. Our products are easy to set up, easy to use, and...
-
Software Technical Support Specialist
2 mesi fa
Roma, Lazio, Italia Fincantieri A tempo pienoSoftware Technical Support Specialist - Fincantieri NexTechFincantieri NexTech is seeking a highly motivated and customer-oriented Software Technical Support Specialist to join our international agile support team.Key Responsibilities:Provide technical support to customers via various communication channels.Troubleshoot and resolve software issues in a...
-
Software Technical Support Specialist
2 settimane fa
Roma, Lazio, Italia Fincantieri A tempo pienoSoftware Technical Support Specialist - Fincantieri NexTechItaly - Genova – Roma - TriesteJob DescriptionWe are seeking a skilled Software Technical Support Specialist to join our international agile support team at Fincantieri NexTech. The ideal candidate will possess a strong understanding of software troubleshooting and problem-solving skills, with the...
-
Technical Hospitality Software Specialist
3 settimane fa
Roma, Lazio, Italia Octorate A tempo pienoAbout OctorateOctorate is an innovative all-in-one hotel SaaS company dedicated to bringing hotel software technology to every structure in the world. Our mission is to simplify the hospitality sector by providing user-friendly and affordable solutions.Job DescriptionWe are seeking a highly skilled and multilingual Customer Service Representative to join our...
-
Technical Hospitality Software Specialist
3 settimane fa
Roma, Lazio, Italia Octorate A tempo pienoAbout OctorateOctorate is an innovative all-in-one hotel SaaS company, dedicated to bringing hotel software technology to every structure in the world. Our mission is to simplify the hospitality sector by providing easy-to-use and affordable solutions.Job DescriptionWe are seeking a highly motivated and multilingual Customer Service Representative to join...
-
Technical Hospitality Software Specialist
4 settimane fa
Roma, Lazio, Italia Octorate A tempo pienoAbout OctorateOctorate is an innovative all-in-one hotel SaaS company dedicated to bringing hotel software technology to every structure in the world. Our mission is to simplify the hospitality sector by providing user-friendly and affordable solutions.Job DescriptionWe are seeking a highly skilled and multilingual Customer Service Representative to join our...
-
Technical Hospitality Software Specialist
2 settimane fa
Roma, Lazio, Italia Octorate A tempo pienoAbout OctorateOctorate is an innovative all-in-one hotel SaaS company, dedicated to bringing hotel software technology to every structure in the world. Our mission is to simplify the hospitality sector by providing easy-to-use and affordable solutions.Job DescriptionWe are seeking a highly motivated and multilingual Customer Service Representative to join...
-
Software Technical Support Specialist
1 mese fa
Roma, Lazio, Italia Fincantieri A tempo pienoSoftware Technical Support Specialist - Fincantieri NexTechItaly - Genova – Roma - TriesteJob OverviewWe are seeking a highly skilled Software Technical Support Specialist to join our international agile support team at Fincantieri NexTech. The ideal candidate will possess a strong understanding of software troubleshooting and problem-solving skills, with...
-
Software Technical Support Specialist
5 giorni fa
Roma, Lazio, Italia Fincantieri A tempo pienoSoftware Technical Support Specialist - Fincantieri NexTechItaly - Genova – Roma - TriesteJOB DESCRIPTIONWe are seeking a highly motivated and customer-oriented Software Technical Support Specialist to join our international agile support team. The ideal candidate will have a strong understanding of software troubleshooting and problem-solving skills and...
-
Software Technical Support Specialist
2 giorni fa
Roma, Lazio, Italia Fincantieri A tempo pienoSoftware Technical Support Specialist - Fincantieri NexTechItaly - Genova – Roma - TriesteJOB DESCRIPTIONWe are seeking a highly motivated and customer-oriented Software Technical Support Specialist to join our international agile support team. The ideal candidate will have a strong understanding of software troubleshooting and problem-solving skills and...
-
Technical Hospitality Software Specialist
4 settimane fa
Roma, Lazio, Italia Octorate A tempo pienoCompany OverviewOctorate is a leading all-in-one hotel SaaS company, dedicated to bringing hotel software technology to every structure in the world. Our mission is to simplify the hospitality sector by providing easy-to-use and affordable solutions.Job SummaryWe are seeking a highly motivated and multilingual Customer Service Representative to join our...
-
Technical Hospitality Software Specialist
2 giorni fa
Roma, Lazio, Italia Octorate A tempo pienoCompany OverviewOctorate is a leading hotel SaaS company, dedicated to bringing cutting-edge technology to the hospitality industry worldwide. Our comprehensive suite of products includes Property Management Systems, Channel Managers, Booking Engines, and more, designed to streamline hotel operations, save time, and reduce costs.Job SummaryWe are seeking a...
-
Hospitality Software Support Specialist
3 settimane fa
Roma, Lazio, Italia Octorate A tempo pienoCompany Overview Octorate is a comprehensive software-as-a-service (SaaS) provider dedicated to the hospitality industry. Our mission is to equip every type of accommodation with cutting-edge hotel management technology. Our suite of tools includes a Property Management System (PMS), Channel Manager, Booking Engine, and numerous additional features...
-
Technical Hospitality Software Specialist
2 settimane fa
Roma, Lazio, Italia Octorate A tempo pieno**Job Opportunity:**Octorate, a leading provider of all-in-one hotel SaaS solutions, is seeking a highly skilled and multilingual customer support specialist to join our team.**Key Responsibilities:**Provide exceptional customer service to hoteliers through phone and email support.Resolve issues and improve relationships with hotel clients.Collaborate with...
-
Software Technical Support Specialist
4 settimane fa
Roma, Lazio, Italia Fincantieri A tempo pienoSoftware Technical Support RoleWe are seeking a skilled Software Technical Support Engineer to join our international agile support team at Fincantieri NexTech. The ideal candidate will possess a strong understanding of software troubleshooting and problem-solving skills, with the ability to work independently and as part of a team to deliver high-quality...
-
Software Technical Support Specialist
1 mese fa
Roma, Lazio, Italia Fincantieri A tempo pienoSoftware Technical Support RoleWe are seeking a skilled Software Technical Support Engineer to join our international agile support team at Fincantieri NexTech. The ideal candidate will possess a strong understanding of software troubleshooting and problem-solving skills, with the ability to work independently and as part of a team to deliver high-quality...