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Italy Marine Consulting Administrative Project Advisor

2 mesi fa


Genoa, Liguria, Italia Oilandgas.Org A tempo pieno
Job Title: Administrative Project Advisor for Marine Consulting

We are seeking a highly skilled Administrative Project Advisor to join our Marine Consulting team in Genoa, Italy. As a key member of our team, you will be responsible for managing administrative tasks, including customer database management, offer development, contract drafting, and invoicing.

Key Responsibilities:
  • Collaborate with business development teams to understand customer needs and manage offers and pricing.
  • Develop and customize offers based on customer requirements.
  • Review and validate offers to ensure alignment with company policies.
  • Handle contract drafting and execution, ensuring compliance with legal and regulatory requirements.
  • Oversee invoicing and billing processes, validating invoice details and addressing complex billing inquiries.
  • Manage timesheet submissions, ensuring accuracy and timeliness.
  • Provide high-level support for customer inquiries and issues, acting as an escalation point when necessary.
  • Identify opportunities for process improvement and implement changes to enhance efficiency and effectiveness.
  • Implement strategies to enhance customer satisfaction and loyalty, gathering feedback and recommending improvements.
  • Ensure compliance with relevant laws, regulations, and company policies, identifying and mitigating risks associated with customer contracts and billing processes.
Requirements:
  • Experience in customer service or business support, preferably in a senior or advisory capacity.
  • Knowledge of business support processes, best practices, and business unit standards.
  • Excellent written and verbal communication skills in English and Italian.
About RINA:

RINA is a multinational player with over 5,600 employees and 200 offices in 70 countries worldwide. We provide certification, marine classification, product testing, site supervision, and vendor inspection services across various sectors. Our business model covers the full project development process, from concept to completion, ensuring technical, environmental, and safety sustainability.

We strive to create a work environment where every individual is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant with the Italian Law n. 68/99.