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AWS Cloud Success Manager

2 mesi fa


Milano, Lombardia, Italia TD SYNNEX A tempo pieno
About the Role

We're seeking a highly skilled AWS Customer Success Manager to join our team at TD SYNNEX. As a key member of our organization, you will be responsible for optimizing business processes, customer engagement, and partner training to drive success across the AWS portfolio.

Key Responsibilities
  • Scout and onboard new partners with proactive engagement
  • Design and implement scalable region operational processes and monitoring AWS services aligned to TD SYNNEX's platform offerings
  • Provide strategic processes and operational support to drive success across the AWS portfolio
  • Review existing processes and provide advice on specialized subject areas, such as legal guidelines and internal compliance policies
  • Document all processes and ensure homogeneous and up-to-standard service levels
Requirements
  • 5+ years of experience in the IT industry with channel and/or vendor at a business development level
  • Previous experiences with AWS or other Hyperscalers will be evaluated as a priority
  • AWS Cloud Practitioner Certified will be a plus
  • English and Italian professional proficiency is a MUST
What We Offer
  • Hybrid work environment with 2 days at the office and 3 days at home
  • Continuous learning opportunities and a clear progression plan
  • Health insurance and more