Category Expert
3 settimane fa
CHEP is a pioneering company in the global supply chain industry, helping move more goods to more people in more places than any other organization. With 11,000 employees operating in over 55 countries, we're a big enough company to take you anywhere and small enough to get you there sooner. Our unique share-and-reuse business model allows us to transport goods efficiently, safely, and with less environmental impact, making us a trusted partner for the world's biggest brands.
Job Requirements
As a Category Manager at CHEP, you'll play a key role in enhancing customer value through expanded collaboration and fostering deeper partnerships. Your mission will be to:
- Proactively collaborate with the commercial team, Customer Service, Finance, Retailer commercial, and Asset to ensure the highest Customer Experience while delivering profitable and sustainable growth.
- Enhance customer value through expanded collaboration by fostering deeper partnerships, understanding evolving needs, co-creating innovative solutions, and delivering services that exceed customer expectations.
- Contribute to business planning (IBP) by collaborating with key stakeholders to develop strategic objectives, analyzing market trends and performance data, and aligning initiatives with overall business goals to drive growth and profitability.
- Create and bring to market the commercial and new business strategy by supporting Customer Segmentation and delivering top value to existing customers.
- Drive new business acquisition efforts, identifying and pursuing opportunities to expand CHEP business.
- Develop and implement collaborative strategic plans with customers, focusing on growth opportunities, cost reduction strategies, sustainability initiatives, and simplifying business processes to enhance customer satisfaction and achieve mutual success.
- Drive and oversee the opportunity pipeline to support growth and retention of existing customers, collaborating with the entire commercial team, and championing Salesforce adoption across teams.
- Support the team in negotiations with customers to cultivate robust, mutually beneficial relationships and optimize asset productivity to drive value for all parties involved.
- Boost employee engagement and wellbeing by implementing initiatives that foster a positive work environment, encourage open communication, and support professional development.
- Role-model and promote a culture of agility, transparency, respect, and inclusion.
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