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Client Technical Manager
2 mesi fa
Client Technical Manager
Key Responsibilities:
- Oversee technical operations for our premier clients.
- Provide technical assistance for both new and existing clients via phone and email concerning all technical facets of their campaigns.
- Manage all technical challenges related to the initiation and execution of campaigns.
- Facilitate technical integration between our internal campaign management system and the client's online sales platform.
- Collaborate closely with account managers to ensure exceptional customer service standards.
- Evaluate and analyze the performance of campaigns.
- Recommend and implement enhancement strategies for online initiatives.
- Work in conjunction with our technical support team from the headquarters.
Qualifications:
- Fundamental understanding of HTML and JavaScript.
- Experience with debugging tools (e.g., Firebug, web browser consoles) and Google Tag Manager.
- A minimum of 5 years of experience in online technology, e-commerce, or digital marketing.
- Familiarity with Google Analytics is a plus.
- Strong analytical capabilities.
- Excellent time management skills and meticulous attention to detail.
- Proficient problem-solving abilities.
- High motivation level and eagerness to learn.
- Fluency in Italian and advanced proficiency in English (C1 level).
- Candidate should be based in Milan.
What We Offer:
- An exceptional opportunity to join a creative and dynamic organization in the online advertising sector. Founded in 2012, RTB House consists of over 1000 professionals across more than 30 locations globally, managing over 3,000 campaigns for clients in the EMEA, APAC, and Americas regions.
- Our Italian branch has been operational since 2019, currently serving over 90 clients with a growing team of 25 professionals.
- Attractive salary package along with a bonus scheme, meal vouchers, and personal development budgets.
- Flexible working arrangements that promote a genuine work-life balance.
- A comprehensive onboarding process to ensure you have all the necessary knowledge and tools for success.
- Numerous opportunities for personal growth and development.
- Unique learning experiences from commercial and headquarters support teams.
- Team-building activities and trips, working in a truly international environment with dynamic individuals in one of the fastest-growing sectors of online advertising.
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