Therapy Development Associate

4 settimane fa


Roma, Lazio, Italia Abbott A tempo pieno

Job Summary

The Therapy Development Associate will be responsible for coordinating and optimizing activities in implanting centers and referral sites to present Abbott as a long-term partner in the heart surgical and cardiology field. This role will also involve developing inpatient and outpatient heart failure referral programs, achieving regional/territory sales and strategy targets, and following up on sales opportunities through inbound and outbound calling activities.

Key Responsibilities:

  • Visit existing customers regularly to ensure customer satisfaction
  • Maintain existing customers (implanting centers)
  • Develop and maintain customer relationships
  • Work closely with other teams to develop account intelligence and relationship maps
  • Promote new Abbott HF products, clinical results, and services
  • Support negotiation of contracts and ensure timely renewals
  • Manage inventory (regular inventory checks and ensuring shortest UBD date is used first)
  • Ascertain training needs and interests of stakeholders and organize accordingly
  • Support center activities such as workshops and product trainings
  • Attend relevant workshops, trainings, congresses, or exhibitions
  • Develop and maintain customer relationships
  • Support internal stakeholders and supporting functions with all relevant aspects and update Customer Relation Management (CRM) tools
  • Support the development and execution of strategies to draw in potential referrers or solicit new potential referrers in close and aligned collaboration with Market Development
  • Create relationships with referrers to identify their potential needs and qualify their interests and viability to drive sales
  • Support education events for referrers for selected accounts
  • Present product information to referrers once identified their needs
  • Move leads through the marketing funnel and arrange in-person meetings, emails, or phone calls
  • Follow up with potential referrers who expressed interest but did not refer any patient
  • Perform regular follow-up visits or emails and facilitate communication with existing referrers to ensure their satisfaction and identify new potential needs
  • Understand and quantify barriers for adoption of LVADs
  • Develop a high-level (market) development plan for each account with appropriate prioritization of opportunity areas
  • Support the development of screeners for referrers to support patient selection
  • Roll out awareness & communication campaign; improve messaging


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