Hotel Ambassador
6 giorni fa
Job Summary
We are seeking a highly skilled and dedicated Guest Experience Specialist to join our team at Anantara. As a key member of our hospitality team, you will be responsible for ensuring that our guests have an exceptional experience while staying with us.
Key Responsibilities
- Anticipate and meet the needs of our guests, providing personalized service and ensuring their satisfaction.
- Develop and maintain knowledge of local points of interest, hotel products and services, and current promotions.
- Handle guest inquiries and resolve any issues in a timely and professional manner.
- Collaborate with other departments to ensure seamless delivery of services and exceed guest expectations.
Requirements
- Passionate about the hospitality industry and committed to delivering exceptional guest experiences.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Good level of English, both verbal and written, with the ability to communicate complex information clearly and concisely.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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