Restaurant Operations Lead
6 giorni fa
About the Role:
We are seeking a highly skilled Restaurant Manager to lead our Front of House team at The Hoxton. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and driving service excellence in our restaurants.
Key Responsibilities:
- Lead a large, dynamic Front of House team to deliver outstanding customer experiences
- Drive innovation and create a culture of service excellence
- Manage labour costs, food costs, and other restaurant expenses to maintain profitability
- Collaborate with the Director of F&B to develop and implement new menu concepts and promotions
- Train and develop the skills of Front of House team members to ensure they are equipped to deliver exceptional service
Requirements:
- 2+ years experience in a similar Restaurant Manager role in a busy, bustling environment
- Proven track record of managing a large Front of House team and driving service excellence
- Passion for hospitality and delivering exceptional customer experiences
- Strong leadership and management skills to achieve budgeted KPIs and drive business results
About The Hoxton:
The Hoxton is a series of open-house hotels that offer a unique and welcoming experience for guests. We believe in providing style without sacrificing good value and creating a sense of community in our neighbourhoods. If you are passionate about delivering exceptional customer experiences and driving service excellence, we would love to hear from you.
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