Strategic Learning and Capability Development Manager

1 mese fa

Milano, Lombardia, Italia Healthcare Businesswomen'S Association A tempo pieno

Job Description Summary

We are seeking a highly skilled Strategic Learning and Capability Development Manager to drive the design and deployment of future-proof capability building plans and programs for our customer-facing population.

This role will involve establishing a continuous cycle of discovery, design, and deployment to support business development and efficacy.

The successful candidate will also be responsible for investing in scientific trainings and supporting the onboarding of new hires or internal moves.

Key Responsibilities:

  • Design and implement learning and capability building plans for customer-facing associates in line with internal and external future trends and role evolutions.
  • Work with cross-functional teams to define, develop, and implement learning and capabilities journeys for the responsible population.
  • Invest in scientific knowledge upskilling and explore new ways of working and methodology.
  • Partner with the business and functions to provide a smooth onboarding for new hires or internal moves for customer-facing roles.
  • Create partnerships with global teams to design and implement local strategies for deploying global enterprise programs.
  • Explore future external trends and learning methodologies to upgrade existing learning programs.

Requirements:

  • 5+ years of experience in a learning and capability building role, preferably in commercial training in pharmaceutical or other industries.
  • Advanced stakeholder management at all levels within the organization, strong communications and negotiation skills, high results orientation, and cross-functional way of working.
  • Strong team player, passionate, creative, and curious for new learning evolution.
  • Experience in change management and transformation.
  • Management of dashboards and KPIs, strong data and analytical skills, experience with AI.
  • Management of Learning Platforms (LMS) and tools.
  • University Degree; MBA is desirable.
  • Fluent in Italian and English.

Commitment to Diversity and Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

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