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Director of Rooms Operations
2 mesi fa
As a Director of Rooms Operations at Marriott International, you will be responsible for leading the Rooms department to deliver exceptional guest experiences. Your strategic leadership will drive revenue growth, improve operational efficiency, and foster a culture of excellence.
Key Responsibilities- Develop and implement departmental strategies to meet brand standards and exceed customer expectations.
- Lead a team of direct reports to achieve sales and revenue goals, while controlling expenses and maximizing profitability.
- Monitor and analyze service issues, identifying trends and implementing corrective actions to improve guest satisfaction.
- Collaborate with cross-functional teams to drive business growth, innovation, and customer loyalty.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- 2-year degree in Business Administration, Hotel and Restaurant Management, or related field; 4 years of experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
- Or 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related field; 2 years of experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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