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International Operations Coordinator

2 mesi fa

Roma, Lazio, Italia Indie campers A tempo pieno
About Us

Indie Campers is a leading campervan marketplace that aims to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.

We have welcomed over 300,000 travelers from 169 countries, with over one million nights rented through our platform. Our comprehensive array of road trip possibilities includes short-term RV rentals, long-term campervan subscriptions, and the option to buy one of our vehicles.

The Role

We are seeking university students or recent graduates who are eager to gain genuine work experience, vocational placement, or an internship in our Depot in Ponte Galeria - Rome. As an International Operations Intern, you will represent our brand in person, providing our guests with world-class customer service during their road trips.

Key responsibilities include:

  • Front-office activities:
    • Customer service and sales: Handle check-ins and check-outs, register guests, process payments, explain campervan functionalities, and upsell road trip extras.
  • Back-office activities:
    • Operations handling: Align reservations with available campervans, verify and prepare campervans and road trip extras.
    • Quality control: Maintain campervans in top condition, identify and address maintenance or repair needs.
    • Support activities: Support the team in monitoring stock, coordinating the fleet, and troubleshooting operational issues.
Requirements

We are looking for candidates who:

  • Are students or recent graduates in Hospitality, Tourism, International Studies, Business Administration, or a related field.
  • Are fluent in English, have a work permit, and a valid driver's license.
  • Enjoy international environments and meeting new cultures.
  • Have a natural talent for connecting with people and a strong customer service orientation.
  • Are problem-solvers who thrive in dynamic environments.
What We Offer

We provide:

  • Compensated internships, with amounts depending on location, country, and region.
  • Online and on-the-job training to develop relevant skills, including guest relations, customer service, problem-solving, communication, and team spirit.
  • International opportunities and the possibility of integration into Indie Campers after the internship.

We are committed to helping you grow and develop your skills in a dynamic and supportive environment.