Hotel Reservation Team Lead

1 giorno fa


Egna, Trentino-Alto Adige, Italia 7Pines Resort Sardinia A tempo pieno
About the Role

We are seeking a seasoned Hotel Reservation Team Lead to join our luxury travel team at 7Pines Resort Sardinia for the upcoming season. As a key member of our reservations team, you will be responsible for providing expert advice on travel itineraries and prices, handling customer inquiries and concerns, and ensuring seamless booking experiences.

Responsibilities
  • Collaborate with the Revenue Manager and Sales Marketing Manager to drive revenue growth and optimize sales strategies
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner
  • Maintain accurate records of customer interactions, including travel preferences, special requests, and feedback
  • Stay up-to-date with industry trends and developments, applying knowledge to enhance the guest experience and drive business growth
Requirements
  • European citizenship
  • Background in luxury hotels or a related field
  • Excellent communication and interpersonal skills
  • Proficiency in English and Italian
What We Offer

As a valued member of our team, you can expect a competitive salary and benefits package, including:

  • Estimated annual salary: €45,000 - €55,000
  • A comprehensive benefits package, including health insurance, pension plan, and paid time off
  • The opportunity to work with a dynamic and experienced team in a stunning resort setting


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