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Customer Service Ambassador

1 mese fa

Roma, Lazio, Italia Ag Group A tempo pieno

ROLE SUMMARY:

We are seeking a highly skilled and customer-focused Front Desk Receptionist to join our team at AG GROUP in Rome. As a key member of our front of house team, you will be responsible for delivering exceptional customer service, managing reservations, and ensuring a seamless guest experience.

KEY RESPONSIBILITIES:

  • Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly
  • Manage reservations, check-ins, and check-outs, ensuring accuracy and efficiency
  • Communicate effectively with guests, colleagues, and management to ensure seamless operations
  • Contribute to a positive and inclusive work environment, promoting a culture of teamwork and respect

WHAT WE OFFER:

As a valued member of our team, you can expect:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Discounts on stays and F&B services in other AG HOTELS chain hotels

REQUIREMENTS:

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Previous experience in a front of house or customer service role
  • Ability to work well under pressure and as part of a team
  • Flexibility and adaptability to changing situations

APPLY NOW:

Send your CV to the following address:

This advertisement is aimed at both sexes, in accordance with laws 903/77 and 125/91, and at people of all ages and nationalities, in accordance with legislative decrees 215/03 and 216/03.