IT Change Control Specialist

4 settimane fa


Genoa, Liguria, Italia Oliver James Associates Ltd. A tempo pieno

Job Title: IT Change Control Coordinator

Job Summary:

We are seeking an IT Change Control Coordinator to join our Information Technology team at Oliver James Associates Ltd. in Genoa, Italy. The successful candidate will report to the Head of IT Change Control and be responsible for coordinating production and non-production releases.

Key Responsibilities:

  • Coordinate production and non-production releases, agreeing upon dates and times with internal and external stakeholders.
  • Schedule resources and maintain mitigation of internal tasks.
  • Ensure releases adhere to regulatory and compliance requirements, as well as organizational policies and standards.
  • Identify priorities, conflicts, dependencies, and risks for releases and approach the schedule accordingly.
  • Maintain accurate records of all releases, including purpose, scope, and implementation details, for auditing and future reference.

Requirements:

  • Minimum 3 years of experience in IT Service Management for multinational and complex environments.
  • Solid Computer Engineering background or scientific disciplines.
  • Fluent English communication skills, with any other language representing an appreciated skill.
  • Excellent analytical and diagnostic skills, combined with planning, problem-solving skills.
  • Familiarity with main service management technology solutions (e.g. ServiceNow, Remedy) and ITIL processes (e.g. incident, problem, and change management).

About Us:

Oliver James Associates Ltd. is a leader in the Cruise Line Company industry, seeking a talented IT Change Control Coordinator to join our team.



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