IT Change Control Coordinator Position

1 mese fa


Genoa, Liguria, Italia Oliver James Associates Ltd. A tempo pieno
IT Change Control Coordinator

Oliver James Associates Ltd. is seeking an experienced IT Change Control Coordinator to join our team.

Key Responsibilities:
  • Coordinate production and non-production releases, ensuring timely and efficient deployment of IT changes.
  • Collaborate with internal and external stakeholders to schedule releases, allocate resources, and mitigate risks.
  • Ensure releases adhere to regulatory and compliance requirements, as well as organizational policies and standards.
  • Identify priorities, conflicts, dependencies, and risks for releases, and adjust schedules accordingly.
  • Maintain accurate records of all releases, including purpose, scope, and implementation details, for auditing and future reference.
Requirements:
  • Minimum 3 years of experience in IT Service Management for multinational and complex environments.
  • Solid Computer Engineering background or scientific disciplines.
  • Fluent communication in English, with additional languages appreciated.
  • Excellent analytical and diagnostic skills, combined with planning and problem-solving skills.
  • Familiarity with main service management technology solutions, such as ServiceNow and Remedy, and ITIL processes.
  • Excellence in teamwork, inspiring others to give their best.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunity to work with a leading cruise line company.
  • Collaborative and dynamic work environment.


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