IT Operations Control Director
2 settimane fa
As the Head of IT Operations Control, you will oversee the strategic direction and operation of our IT infrastructure, ensuring seamless service delivery to meet the needs of our business.
Key Responsibilities:
- Manage a team of IT operations professionals to design, implement, and maintain IT systems and infrastructure.
- Develop and implement IT strategies to improve service quality, reduce costs, and enhance customer experience.
- Collaborate with cross-functional teams to ensure alignment with business objectives and goals.
- Lead the development and implementation of IT service management processes and procedures.
- Ensure compliance with IT security and regulatory requirements.
Requirements:
- Proven experience in IT operations leadership, with a strong background in IT service management.
- Excellent leadership and management skills, with the ability to motivate and develop a high-performing team.
- Strong analytical and problem-solving skills, with the ability to make informed decisions.
- Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
- Mastery of IT service management tools and technologies, including ServiceNow and ITIL.
About Us:
Carnival Corporation & plc is a global cruise and vacation company that operates a diverse portfolio of brands and ships. We are committed to delivering exceptional customer experiences and making a positive impact on the communities we serve.
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