Customer Service Representative Italy
3 settimane fa
Job Mission: Ensure customer satisfaction through prompt and proper support, fostering long-lasting relationships and maximizing commercial effectiveness.
Key Responsibilities:
• Guarantee timely and accurate support for clients.
• Process orders efficiently and effectively.
• Manage claims and contracts, ensuring compliance with sales conditions.
• Collaborate with the sales force to apply sales conditions correctly.
• Interface with various departments to ensure seamless operations.
Requirements:
• Strong interpersonal communication skills to build strong relationships with partners and customers.
• Good knowledge of customer service principles and practices.
• High level of independence and proactive mindset.
• Ability to manage multiple tasks and deadlines in a dynamic environment.
• Experience with BtoB communication management software and Salesforce.com is a plus.
• Knowledge of English is essential (B2/C).
About Davines Group:
Davines Group celebrates diversity and inclusiveness, adhering to our Ethical Chart. We do not discriminate based on race, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, or other non-merit factors.
-
Customer Service Representative
4 settimane fa
Parma, Emilia-Romagna, Italia Ikea A tempo pienoJob Opportunity:We are seeking a talented individual to join our Customer Relations team at IKEA. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Accommodate customers, understand their needs, and offer solutionsProvide information...
-
Industrial Customer Service Representative
3 settimane fa
Parma, Emilia-Romagna, Italia Nippon Gases A tempo pienoJob Title: Industrial Customer Service RepresentativeNippon Gases is seeking a skilled Industrial Customer Service Representative to join our team in Parma-Modena-Reggio Emilia. As a key member of our Technical Assistance team, you will be responsible for providing exceptional customer service to our industrial clients.Key Responsibilities:Gestione delle...
-
Customer Service Representative
3 settimane fa
Parma, Emilia-Romagna, Italia Cpl & Taylor By Synergos Srl A tempo pienoDescrizione del RuoloL'azienda Cpl & Taylor By Synergos Srl cerca un professionista per ricoprire il ruolo di Customer Service Representative. La posizione richiede una persona con esperienza nel settore dell'e-commerce e capacità di offrire consulenza e supporto ai clienti.ResponsabilitàRaccogliere le richieste dei clientiCollaborare con il team nella...
-
Customer Service Representative for Global B2B Operations
1 settimana fa
Parma, Emilia-Romagna, Italia Davines Italia Spa A tempo pienoAbout Davines Italia SpaDavines Group is a leading global cosmetics company founded in 1983 in Parma, Italy. As a Benefit Corporation since 2019, our mission is to prioritize customer satisfaction through effective communication and support.Job DescriptionWe are seeking a skilled Customer Service Representative to join our team in Italy. The successful...
-
Customer Service Representative
4 settimane fa
Parma, Emilia-Romagna, Italia Bormioli Pharma A tempo pienoThe Customer Service Intern will play a key role in supporting the Customer Service team by providing assistance with various activities.Main Responsibilities:Manage and receive customer orders through the Corporate Management SystemEnsure customer support for all information and/or questions about the order processCoordinate with other company functions to...
-
Customer Service Representative
4 settimane fa
Parma, Emilia-Romagna, Italia Starhotels S.P.A. A tempo pienoBe the Face of Our HotelAs a Guest Service Agent at Starhotels Hotel Du Parc in Parma, you will be the first point of contact for our guests, creating memorable experiences during arrival, stay, and departure.Your Key Responsibilities:Provide prompt and friendly assistance to guests, answering inquiries and offering information.Efficiently manage guest...
-
Customer Service Representative
3 settimane fa
Parma, Emilia-Romagna, Italia Ikea A tempo pienoUnisciti al nostro team di Customer Relations!Ikea è una azienda globale che cerca di migliorare la vita delle persone. Come membro del nostro team, avrai l'opportunità di lavorare in un ambiente dinamico e di contribuire alla nostra visione.Le tue responsabilità:Accogliere i clienti e comprendere le loro esigenze;Offrire soluzioni e servizi...
-
Customer Service Representative Inglese
2 settimane fa
Parma, Emilia-Romagna, Italia Adecco A tempo pienoSe sei alla ricerca di un lavoro che ti permetta di utilizzare le tue competenze linguistiche e di interagire con un team dinamico, questo potrebbe essere il posto giusto per te!La multinazionale metalmeccanica stanzia una figura di Customer Service con ottima conoscenza della lingua inglese per il suo plant di Parma.Le responsabilità del ruolo includono la...
-
Customer Service Representative Automotive
2 giorni fa
Parma, Emilia-Romagna, Italia Robert Bosch Group A tempo pienoCompany OverviewBosch is a leading global supplier of technology and services, employing over 400,000 people in more than 60 countries. Our mission is to shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives.SalaryThe estimated salary for this position is around €40,000 - €60,000 per annum,...
-
Customer Care Specialist Italy
4 settimane fa
Parma, Emilia-Romagna, Italia Davines Italia Spa A tempo pienoJob Description:The Davines Group, a leading professional cosmetic products company, is seeking a highly skilled Customer Care Specialist to join its team in Italy. As a key member of the customer service team, you will be responsible for providing exceptional support to clients, ensuring timely and accurate order processing, and collaborating with the sales...
-
Customer Service Support Associate
2 settimane fa
Parma, Emilia-Romagna, Italia Bormioli Pharma A tempo pienoThe Customer Service Intern will be part of the Customer Service team, providing support for various activities within the Corporate Management System. Key responsibilities include entering and managing customer orders, ensuring customer support for order-related inquiries, and achieving customer satisfaction through coordination with other company...
-
{title} - Customer Support Representative
2 settimane fa
Parma, Emilia-Romagna, Italia Adecco Italia A tempo pienoWe are seeking a highly motivated and detail-oriented {title} to join our team. As a {title}, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide product information and make recommendations to...
-
Customer Service Coordinator
4 settimane fa
Parma, Emilia-Romagna, Italia Crown Packaging Uk A tempo pienoAbout Crown Packaging Uk, a world leader in the metal packaging production process, we design and manufacture innovative and sustainable metal packaging solutions and products.Our clients are some of the largest and most respected companies in the world.We are looking for a Customer Service Analyst, reporting to the Sales Manager, based in Parma (Italy).The...
-
Industrial Customer Service Specialist
4 settimane fa
Parma, Emilia-Romagna, Italia Nippon Gases A tempo pienoJob Title: Industrial Customer Service OperatorWe are seeking a highly skilled and motivated Industrial Customer Service Operator to join our team at Nippon Gases. As a key member of our technical support team, you will be responsible for providing exceptional customer service and support to our industrial clients.Key Responsibilities:Manage maintenance...
-
Operatore di Customer Service
4 settimane fa
Parma, Emilia-Romagna, Italia Etjca S.p.a. A tempo pienoDescrizione del LavoroNell'ambito del nostro team di Customer Service, siamo alla ricerca di un professionista che possa fornire un servizio di alta qualità ai nostri clienti.Il candidato ideale sarà in grado di gestire le richieste dei clienti, risolvere i problemi e fornire informazioni utili per soddisfare le loro esigenze.La nostra azienda offre un...
-
Customer Service Manager
3 settimane fa
Parma, Emilia-Romagna, Italia Starhotels A tempo pienoKey Responsibilities:The Front House Manager will oversee the Front Office team, providing exceptional customer service and ensuring a memorable experience for guests. They will be responsible for coordinating department activities, mentoring and motivating team members, and maintaining relationships with other departments. This role requires strong...
-
Operatore Customer Service su Turni
4 settimane fa
Parma, Emilia-Romagna, Italia Etjca S.p.a. A tempo pienoOfferta di lavoro per Operatore Customer Service su TurniEtjca S.p.A., agenzia per il lavoro, ricerca un Operatore Customer Service su turni per una storica azienda del settore dei servizi a Parma.Descrizione del ruoloL'Operatore Customer Service su turni sarà responsabile della gestione delle telefonate in entrata, volta alla risoluzione dei problemi o...
-
Industrial Customer Service Specialist
4 settimane fa
Parma, Emilia-Romagna, Italia Nippon Gases A tempo pienoJob Title: Industrial Customer Service SpecialistWe are seeking a skilled Industrial Customer Service Specialist to join our team at Nippon Gases. As an Industrial Customer Service Specialist, you will be responsible for providing exceptional customer service to our industrial clients, ensuring their needs are met and their expectations are exceeded.Key...
-
Industrial Customer Service Specialist
4 settimane fa
Parma, Emilia-Romagna, Italia Nippon Gases A tempo pienoJob Title: Industrial Customer Service OperatorAbout the Job:Nippon Gases is seeking a skilled Industrial Customer Service Operator to join our team in Parma-Modena-Reggio Emilia. As a key member of our Technical Assistance team, you will be responsible for providing exceptional customer service to our industrial clients.Key Responsibilities:Gestione delle...
-
Customer Care Specialist Italy
2 settimane fa
Parma, Emilia-Romagna, Italia Davines Italia Spa A tempo pienoJob DescriptionAbout UsDavines Group is a professional cosmetic products company specializing in haircare and skincare products. We are a global company with 8 offices, operating in 90 countries, and employing around 900 collaborators.Your MissionAs a Customer Care Specialist, your mission is to provide excellent customer service, ensuring customer...