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Client Liaison

2 mesi fa

Milano, Lombardia, Italia Moncler A tempo pieno

**About Moncler**

Moncler Group is a leading luxury clothing and accessories company, renowned for its high-end products and exceptional customer experience. Our mission is to provide a unique and personalized shopping experience that exceeds our customers' expectations.

**Job Summary**

We are seeking a highly skilled and experienced Client Advisor to join our team in Milano. As a Client Advisor, you will be responsible for providing exceptional customer service, building strong relationships with our clients, and driving sales growth.

**Key Responsibilities**

  • Deliver a unique and personalized customer experience, ensuring that every client feels valued and supported.
  • Build strong relationships with clients, understanding their needs and preferences, and providing tailored solutions to meet their expectations.
  • Drive sales growth by identifying opportunities to upsell and cross-sell our products.
  • Implement and maintain visual merchandising standards in store, ensuring that our products are displayed in a way that showcases their quality and style.
  • Collaborate with the sales team to achieve individual and team targets.

**Requirements**

  • Previous experience in sales roles, preferably in the luxury retail sector.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Strong product knowledge and understanding of the luxury sector.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Fluency in English, with proficiency in another language a plus.