Informatics Technical Specialist
4 settimane fa
Job Summary
As an Informatics Technical Specialist at Abbott, you will be responsible for delivering installation, configuration, integration, training, and troubleshooting services for AlinIQ products. This role requires a strong understanding of diagnostics laboratory workflows and related technologies.
Key Responsibilities
- Become a trusted advisor to customers, identifying their needs and proposing solutions to resolve problems.
- Provide feature/product enhancement input based on customer feedback and maintain a culture of high customer service.
- Configure and integrate products to customer specifications, deliver training, and provide customer support assistance as needed.
- Participate in team and customer meetings effectively and revise and keep up-to-date all project documents and systems of record.
Requirements
- Bachelor's or Master's degree in Computer Science, Information Systems, Medical or Hospital Informatics, or related disciplines.
- 2-4 years of relevant experience installing, configuring, and/or maintaining diagnostics laboratory informatics applications.
- Sound understanding of diagnostics laboratory workflows and related technologies.
- Technical proficiency with general business applications such as MS Office, MS Project/SmartSheet.
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