Informatics Technical Specialist

4 settimane fa


Milano, Lombardia, Italia Abbott A tempo pieno

Job Summary

As an Informatics Technical Specialist at Abbott, you will be responsible for delivering installation, configuration, integration, training, and troubleshooting services for AlinIQ products. This role requires a strong understanding of diagnostics laboratory workflows and related technologies.

Key Responsibilities

  • Become a trusted advisor to customers, identifying their needs and proposing solutions to resolve problems.
  • Provide feature/product enhancement input based on customer feedback and maintain a culture of high customer service.
  • Configure and integrate products to customer specifications, deliver training, and provide customer support assistance as needed.
  • Participate in team and customer meetings effectively and revise and keep up-to-date all project documents and systems of record.

Requirements

  • Bachelor's or Master's degree in Computer Science, Information Systems, Medical or Hospital Informatics, or related disciplines.
  • 2-4 years of relevant experience installing, configuring, and/or maintaining diagnostics laboratory informatics applications.
  • Sound understanding of diagnostics laboratory workflows and related technologies.
  • Technical proficiency with general business applications such as MS Office, MS Project/SmartSheet.


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