Housekeeping Supervisor
6 giorni fa
About Four Seasons:
Four Seasons Hotels and Resorts is a global leader in luxury hospitality, driven by a passion for excellence and a commitment to delivering exceptional guest experiences. Our team members around the world are dedicated to creating unforgettable moments for our guests, residents, and partners through a culture of luxury with genuine heart.
About the Role:
We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Four Seasons Hotel Milano in Italy. As a key member of our Housekeeping and Laundry department, you will be responsible for leading the overall operations of the team, ensuring that our guest rooms, public areas, and employee areas meet the highest standards of cleanliness and quality.
Key Responsibilities:
- Lead and manage the Housekeeping and Laundry team to deliver exceptional guest experiences and maintain the highest standards of cleanliness and quality.
- Develop and implement effective cleaning and preventative maintenance programs to ensure the appearance and life of all furniture, fixtures, and equipment.
- Collaborate with the Director of Housekeeping to achieve departmental goals and objectives, including budgeting and cost control.
- Provide exceptional guest service and interact with guests in a professional and courteous manner.
- Develop and implement training programs to ensure that team members have the skills and knowledge required to deliver exceptional guest experiences.
Requirements:
- Experience in luxury hospitality operations, preferably in a high-end hotel or resort.
- Excellent leadership and management skills, with the ability to motivate and inspire a team.
- Strong attention to detail and ability to maintain high standards of cleanliness and quality.
- Excellent communication and interpersonal skills, with the ability to interact with guests and team members in a professional and courteous manner.
- Fluency in English and Italian, with the ability to communicate effectively in both languages.
What We Offer:
- Competitive salary and benefits package.
- Excellent training and development opportunities.
- Complimentary dry cleaning for employee uniforms.
- Meals available at our employee restaurant.
- Employee experience initiatives, including annual themed employee parties and ESG events.
- Employee recognition programs.
- Opportunities to build a successful career with global potential.
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