Service Operations Manager
6 giorni fa
Job Summary:
Oilandgas.Org has an opportunity for a Service Operations Manager to join our team in Cologno Monzese, Italy. In this role, you will be responsible for managing medium to large service projects, close to the service team, and providing support to field service engineers, leaders, and sub-contractors.
About the Role:
We are seeking a skilled Project Delivery Specialist - Service Projects to join our team. The successful candidate will be responsible for delivering service projects on time, within scope, and with zero or positive deviation. This includes leading the creation and maintenance of project plans, monitoring financial performance, and managing project-specific service operations teams.
- Key Responsibilities:
- Overall responsibility for completing assigned service projects
- Ensures on-time delivery of projects, within scope with zero or positive deviation
- Leads creation and maintenance of the project plan
- Monitors financial performance on a monthly basis and reviews
- Manages project-specific service operations teams in the effective adoption, implementation, and compliance with HBS Global and EMEAI policies, MOS, processes, procedures, tools, and business best practices
- Maintains customer satisfaction at acceptable levels and promptly resolves customer issues
- Controls cost and maximizes productivity through the utilization of effective tools, processes, and products
- Ensures the availability of tools, equipment, and materials required while maintaining and controlling inventory levels
Requirements:
To be successful in this role, you will need:
- At least 3 years of experience as a Project Manager
- Good financial and analytical skills to identify risks and problem-solving attitude
- Ability to understand the implications and assess the appropriate degree of acceptable risk and take actions to minimize risk
- Good time management skills and the ability to juggle multiple tasks at once
- Good communicator across all functions and good team player working close to FSE's, FSL's, and peers, motivating them
- Technical skills and also on Building Automation, BMS, Networking, Cyber security, Energy Sustainability
- Demonstrated ability to lead different stakeholders
- Customer-oriented
- Communication skills
- Ability to engage employees by providing relevant information in a timely manner using clear and compelling messages and by listening to and valuing input from employees
What We Offer:
Oilandgas.Org offers a culture that fosters inclusion, diversity, and innovation in an international work environment. We also provide market-specific training and ongoing personal development.
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