Service Operations Manager

1 mese fa


Milano, Lombardia, Italia Oilandgas.Org A tempo pieno

Job Summary:
Oilandgas.Org has an opportunity for a Service Operations Manager to join our team in Cologno Monzese, Italy. In this role, you will be responsible for managing medium to large service projects, close to the service team, and providing support to field service engineers, leaders, and sub-contractors.

About the Role:
We are seeking a skilled Project Delivery Specialist - Service Projects to join our team. The successful candidate will be responsible for delivering service projects on time, within scope, and with zero or positive deviation. This includes leading the creation and maintenance of project plans, monitoring financial performance, and managing project-specific service operations teams.

  • Key Responsibilities:
  • Overall responsibility for completing assigned service projects
  • Ensures on-time delivery of projects, within scope with zero or positive deviation
  • Leads creation and maintenance of the project plan
  • Monitors financial performance on a monthly basis and reviews
  • Manages project-specific service operations teams in the effective adoption, implementation, and compliance with HBS Global and EMEAI policies, MOS, processes, procedures, tools, and business best practices
  • Maintains customer satisfaction at acceptable levels and promptly resolves customer issues
  • Controls cost and maximizes productivity through the utilization of effective tools, processes, and products
  • Ensures the availability of tools, equipment, and materials required while maintaining and controlling inventory levels

Requirements:
To be successful in this role, you will need:

  • At least 3 years of experience as a Project Manager
  • Good financial and analytical skills to identify risks and problem-solving attitude
  • Ability to understand the implications and assess the appropriate degree of acceptable risk and take actions to minimize risk
  • Good time management skills and the ability to juggle multiple tasks at once
  • Good communicator across all functions and good team player working close to FSE's, FSL's, and peers, motivating them
  • Technical skills and also on Building Automation, BMS, Networking, Cyber security, Energy Sustainability
  • Demonstrated ability to lead different stakeholders
  • Customer-oriented
  • Communication skills
  • Ability to engage employees by providing relevant information in a timely manner using clear and compelling messages and by listening to and valuing input from employees

What We Offer:
Oilandgas.Org offers a culture that fosters inclusion, diversity, and innovation in an international work environment. We also provide market-specific training and ongoing personal development.



  • Milano, Lombardia, Italia Marriott International, Inc A tempo pieno

    Overview:Maintain a high-performing team to deliver exceptional guest experiences and drive business results in the food service industry. As a Food Service Operations Manager at Marriott International, you will oversee daily operations, ensure seamless execution of services, and foster a culture of excellence and teamwork.Job Description:We are seeking an...


  • Milano, Lombardia, Italia Sitly A tempo pieno

    Job Title: Retail Store ManagerWe are seeking a highly skilled and experienced Retail Store Manager to lead our store operations.About the Role:Manage all aspects of retail store operations, including sales, customer service, and inventory management.Lead and motivate a team of retail staff to achieve sales targets and improve customer satisfaction.Monitor...


  • Milano, Lombardia, Italia Aims International Italia S.R.L. A tempo pieno

    Aims International Italia S.R.L. is a global industrial company that produces and distributes digital products and solutions for the transformation of energy and automation.Our client offers a stimulating work environment that supports the growth of resources and interesting challenges.We are looking for an Industrial Operations Manager who will be...


  • Milano, Lombardia, Italia Abbott A tempo pieno

    Job Title: Customer Service Team Lead - Senior Operations ManagerWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Abbott.About the RoleThis is an exciting opportunity for a motivated and results-driven professional to lead our Customer Service department and drive excellence in customer experience.The successful...


  • Milano, Lombardia, Italia Abbott A tempo pieno

    Job SummaryWe are seeking a seasoned Customer Service Team Lead - Senior Operations Manager to join our team at Abbott's Structural Heart division. In this role, you will be responsible for managing a part of the country Customer Service department, providing internal and external customers with best possible service in terms of order processing, pricing and...

  • Service Point Coordinator

    3 settimane fa


    Milano, Lombardia, Italia Fondazione Milano Cortina 2026 A tempo pieno

    **About the Company**Fondazione Milano Cortina 2026 is the Organizing Committee for the Olympic and Paralympic Winter Games of 2026. Our mission is to deliver a world-class event that showcases the best of Italy's culture, hospitality, and sportsmanship.**Job Description**We are seeking an experienced Service Point Coordinator - Air and Rail Operations...


  • Milano, Lombardia, Italia Amazon A tempo pieno

    Company OverviewAmazon, a leader in e-commerce and digital innovation, is seeking an experienced Logistics Operations Manager to join our team. This role plays a vital part in ensuring the seamless delivery of products to customers worldwide.About the RoleAs a Logistics Operations Manager, you will oversee the efficient management of our last-mile delivery...


  • Milano, Lombardia, Italia Amazon A tempo pieno

    Customer-Focused Quality Manager Opportunity at AmazonWe are seeking a skilled Quality Manager who will drive improvement in delivery operations and customer experience for Amazon. As a key member of the PARP ACES team, you will be responsible for building strong relationships with internal and external partners, identifying opportunities for improvement,...


  • Milano, Lombardia, Italia Glovo A tempo pieno

    Unlock a Fast-Paced Career with Glovo in ItalyWe are looking for a seasoned Customer Service Operations Leader to spearhead our customer service team in Italy. As a key member of our Live Operations team, you will be responsible for delivering exceptional customer experiences and driving operational excellence in our Italian hubs.


  • Milano, Lombardia, Italia Aims A tempo pieno

    For a leading multinational company in Milano, Italy, we are seeking a highly skilled Facility Operations Manager to oversee and manage all aspects of general affairs. The ideal candidate will have at least 7-10 years of experience in similar roles gained in a multinational company and possess excellent communication, negotiation, and leadership skills.About...


  • Milano, Lombardia, Italia Jll A tempo pieno

    About the RoleReporting to the Facilities Manager, the Assistant Facilities Manager is a key member of the Facilities Team, responsible for managing soft services and ensuring the efficient running of the site.Key ResponsibilitiesManage the team providing first-line soft services, including reception, mail operations, meeting events, cleaning, waste...


  • Milano, Lombardia, Italia Randstad Italia A tempo pieno

    Located in Randstad Italia, we are seeking a highly skilled and experienced Front Office Operations Manager to oversee the smooth operation of our front office/reception area. The successful candidate will be responsible for ensuring that all aspects of front office operations, including contract renewal and sales, run efficiently and effectively.Role...


  • Milano, Lombardia, Italia Amazon A tempo pieno

    About the RoleAs a Returns Manager at Amazon, you will be responsible for analysing data and feedback from stakeholders to identify inefficiencies in current operations. Your goal will be to establish frameworks that optimize the balance between quality, speed, cost, and other factors.Key ResponsibilitiesAnalyse data and gather feedback to identify...


  • Milano, Lombardia, Italia Werfen A tempo pieno

    About the RoleThis Service Specialist position is an exciting opportunity to join Werfen's team and contribute to ensuring the quality and efficiency of our service offerings.Key ResponsibilitiesEvaluate and enhance the performance of analytical systems to guarantee better quality and results.Develop and implement training programs for FSEs and Agencies,...


  • Milano, Lombardia, Italia Deliveroo A tempo pieno

    Deliveroo seeks a skilled Warehouse Operations Manager to oversee the smooth running of our Hop sites. As a key member of our operations team, you will work closely with management to maximize customer satisfaction and ensure efficient order processing.Key responsibilities include supervising order pickups, managing store openings and closures, communicating...


  • Milano, Lombardia, Italia Thermo Fisher Scientific A tempo pieno

    Company Overview:Thermo Fisher Scientific Inc. is a world-class organization dedicated to fostering an inclusive and collaborative work environment. We believe in the power of diverse perspectives and strive to create a culture that celebrates and values each individual. Job Summary:We are seeking a highly skilled Technical Operations Specialist - Field...

  • Senior Operations Manager

    4 settimane fa


    Milano, Lombardia, Italia DELIVEROO A tempo pieno

    Deliveroo Career OpportunityWe are seeking a highly skilled Senior Operations Manager to lead our Grocery operations in Italy.


  • Milano, Lombardia, Italia Randstad Italia A tempo pieno

    As Retail Store Operations Manager, you will be responsible for overseeing the day-to-day operations of our retail stores. This includes setting up and maintaining Brand policies and procedures to optimize efficiency and effectiveness. You will supervise and coordinate IT procedures, ensuring their proper functionality and maintenance, and contribute to the...

  • Project Manager

    5 giorni fa


    Milano, Lombardia, Italia CXG A tempo pieno

    Job OverviewCXG is seeking an experienced Project Manager to lead our Italian Operations freelance team. As a key member of our team, you will be responsible for ensuring that projects are completed on time and according to our guidelines and requirements.CompensationThe estimated salary for this position is $25-$30 per hour, based on the number of missions...


  • Milano, Lombardia, Italia Istituto Marangoni A tempo pieno

    Job OverviewAs the Chief Financial Operations Manager at Istituto Marangoni, you will play a pivotal role in ensuring the accuracy and efficiency of the company's accounting and administrative operations.