Global Customer Liaison

3 giorni fa


Savona, Liguria, Italia Binance A tempo pieno

Are you passionate about delivering exceptional customer service? Do you have a strong background in customer support and a keen interest in the cryptocurrency industry?

About the Job

We are seeking a highly skilled Customer Service Advisor to join our team at Binance. As a customer service advisor, you will be responsible for handling customer inquiries, resolving complaints, and providing timely and effective solutions to customer issues.

Key Responsibilities
  • Handle customer inquiries via phone, email, and live chat
  • Resolve customer complaints and issues in a timely manner
  • Collaborate with other business units to ensure seamless customer experience
  • Document customer requests and resolve issues in a timely manner
Requirements
  • 1-2 years of customer service experience in a related industry
  • College degree or above
  • Excellent communication skills in English and Spanish
  • Able to work under pressure and meet deadlines
  • Passionate about customer service and willing to learn
Salary and Benefits
  • Competitive salary: $58,000 - $68,000 per year
  • Opportunity to work with a global company and collaborate with diverse teams
  • Flexible working hours and remote work options
  • Professional development opportunities and training


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