HR Process and System Specialist

2 giorni fa


San Vito al Tagliamento, Friuli Venezia Giulia, Italia Shell A tempo pieno
Job Description

The Process and Systems Specialist is responsible for providing support to Canada Operations on the processes, systems, and tools that enable HR delivery.

Key Responsibilities
  • Provide process and system expertise to the team across the HR model
  • Resolve end-to-end HR queries, handle Workday-SAP integration and reconciliation errors, knowledge management, capability building, project and systems implementations/changes support
  • Act as the escalation path for advisors for complex scenarios
  • Drive, lead, and support improvement initiatives, change in ways of working and bridge feedback from various fronts that merits a review and aimed at improving overall employee experience
  • Provide expertise on global and local HR processes to the business and teams across the HR Model including escalations, policy/process interpretation and decision making (in alignment with country specific roles and responsibilities)
  • Proactively identify opportunity areas for process simplifications and improvements
  • Support global and local Continuous Improvement initiatives
Requirements
  • Curiosity
  • Employee Centric and Service Excellence mindset
  • Ownership; end-to-end accountability for resolution
  • Knowledge of local and global policies, and the associated processes
  • An understanding of end-to-end process design/flow
  • Knowledge of HR systems including Shell People, Workday, and Salesforce

Disclaimer: Shell is an Equal Opportunity Employer. We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy.



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