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Trainer - Center/South Italy: Unlock Your Potential
2 mesi fa
About the Role:
We are seeking a highly experienced and skilled Trainer to join our team in Center/South Italy. As a Trainer, you will play a crucial role in delivering high-quality training programs to our frontline teams, focusing on product knowledge, sales, and management skills. Your primary objective will be to help our teams exceed business objectives and achieve exceptional customer experiences.
Key Responsibilities:
- Implement and develop local and global training strategies and programs to drive employee engagement, customer experience, and sales.
- Upskill our store teams to deliver exceptional customer experiences through in-store training, group sessions, and training-on-the-job on the shop floor.
- Partner closely with Retail to cascade the Commercial Cycle to shop floor and coach teams on it.
- Identify training needs and optimisations by working with retail and office teams, using mystery shopping results and other KPIs, and translate these findings into existing and new trainings to optimise shop performance.
- Build and maintain positive relationships at all levels.
About You:
We are looking for an authentic and experienced professional with a passion for helping others grow and achieve their true potential. You should have at least 5 years of relevant experience in retail and sales, preferably in a branded retail environment, and a Bachelor's degree in a relevant field. You should be able to travel 60-80% of the time and have a great affinity with cosmetics and a huge passion for our Rituals brand.
Requirements:
- Full clean driving license and access to own vehicle.
- Experience within Retail or Wholesale.
About Rituals:
We are a global brand with a strong culture and entrepreneurial spirit. Our mission is to make people feel good and touch as many lives as possible. We care about the well-being of our staff and the planet, and we strive to create a positive impact on our daily business.
