Customer Support

1 settimana fa

Milano, Lombardia, Italia IDEXX A tempo pieno

About the Role:

We are seeking a highly organized and detail-oriented Customer Support & Administrative Specialist to join our team at IDEXX.

As a key member of our team, you will be responsible for accurately entering and maintaining data in our systems, ensuring data integrity and completeness. Additionally, you will provide expertise in optimizing data entry processes and identifying opportunities for improvement.

Key Responsibilities:

  • Enter, update, and maintain data in databases and spreadsheets with a high level of accuracy and efficiency.
  • Perform data validation and quality assurance checks to ensure data integrity.
  • Identify and resolve discrepancies or inconsistencies in data entries.
  • Collaborate with team members to understand data entry requirements and priorities.
  • Generate reports and analyze data to support decision-making processes.
  • Assist with ad-hoc data-related projects as needed.

Requirements:

  • Bachelor's degree in a relevant field or equivalent experience.
  • Proven experience in data entry or data management role.
  • Proficiency in data entry software and tools, such as Microsoft Excel or database management systems.
  • Strong attention to detail and accuracy in work.
  • Excellent organizational and time management skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Analytical mindset with the ability to identify patterns and trends in data.
  • Excellent communication and interpersonal skills.
  • Fluent in business English and Italian.

About IDEXX:

We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

We value a diverse workforce and workplace and strongly encourage women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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