Bartender (Seasonal) - Luxury Hotel Experience

3 ore fa

Roma, Lazio, Italia Marriott International A tempo pieno
Job Title: Bartender (Seasonal)

We are seeking a skilled and enthusiastic Bartender to join our team at W Rome, a luxury hotel in the heart of the Eternal City. As a Bartender, you will be responsible for creating an exceptional experience for our guests, serving a diverse and seasonally inspired beverage menu, and providing warm and welcoming service.

About Us

W Rome redefines the luxury hotel scene with its informal yet impeccable service and high-energy atmosphere. We are a team of high-level professionals passionate about mixology and hospitality, and we are looking for someone to join our family for the summer season.

The Impact You'll Make

As a Bartender, you will create an energy that is both welcoming and exciting, taking pride in offering our guests a diverse and seasonally inspired beverage menu, a warm conversation, and helpful suggestions. You will lead by example to all of your team, ensuring that every guest has an exceptional experience.

What We Offer
  • Professional career progression at international level in Marriott hotels worldwide.
  • Discounts on hotel rooms, gift shop items, food and beverage across the company.
  • Learning and development opportunities online, on the job, and in class.
  • Charity events, Wellbeing activities through the TakeCare program.
  • Experienced management and motivated and engaging colleagues.
  • Canteen service and uniform.
What You'll Do
  • Represent and be the face of the hotel/bar to all guests.
  • Greet guests and present menu.
  • Strong task and time management abilities.
  • Interacting with guests with exceptional interpersonal and communication skills.
  • Positive, engaging personality and professional appearance.
  • Create classics and innovative drinks exceeding guests' needs and expectations.
  • Assess guests' needs and preferences and make recommendations.
  • Record drink orders accurately into Micros Record wastages.
  • Prepare and serve drinks in accordance with standard recipes.
  • Peel, slice, and pit fruit for garnishing drinks.
  • Mix and garnish cocktails according to standard specs.
  • Restock and replenish bar inventory and supplies.
  • Serve snacks to guests seated at the bar.
  • Up-sell drink and food to guests.
  • Respond promptly to requests from guests in a polite and professional way.
  • Eye for detail and own initiative.
  • Attempt to limit problems related to guests' excessive drinking by following established procedures.
  • Process transactions using the POS system.
  • Prepare checks for guests or open tabs.
  • Process guests' payments or take tabs by using CC or room number.
  • Arrange glasses and bottles into attractive and functional displays.
  • Ensure clean glasses, bar equipment, and working areas.
  • Comply with all health, safety, and hygiene standards and policies.
  • Balance the cash register at the start and close of each shift.
  • Order and restock bar inventory (Requisitions, fruit).
  • Create drinks recipes Stay guests focused and provide excellent guests' experience.
  • Help others when required.
  • Maintain confidentiality of proprietary information; protect company assets.
  • Support all co-workers and treat them with dignity and respect.
  • Comply with quality assurance expectations and standards.
  • Maintain bars as clean as possible and use quiet times to clean, tidy up.
What We're Looking For
  • Possess a good command of English.
  • Great storytelling skills.
  • An excellent verbal manner and proven customer service skills.
  • Good knowledge or experience of the hospitality industry.
  • Good organization skills with an attention to detail.
  • A team player with flexible and positive attitude.
  • Good leadership and training experience.
  • Passion for the hospitality industry.
  • Able to work in a fast-paced environment and remain calm under pressure.
  • Be able to demonstrate experience in complaint handling.
  • Availability to work late nights, weekends, and bank holidays as we operate 365 days a year.
Connect Your Passions with a Rewarding Opportunity

You're a beverage enthusiast, and with us, you'll get to both refine and showcase your craft of creating cocktails. Join us and grow through opportunities to explore the business, opening yourself to various career options.

No matter your path, we'll make sure you feel right at home.

As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.

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