Lavori attuali relativi a Guest Service Line Representative - Milano, Lombardia - Meliá Hotels International
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Guest Service Line Representative
3 settimane fa
Milano, Lombardia, Italia Melia Hotels International A tempo pienoThe World of Hospitality AwaitsAt Meliá Hotels International, we're seeking a skilled Guest Service Line Representative to join our team. As a key member of our hotel operations, you'll be responsible for delivering exceptional customer experiences through our telephone line.Key Responsibilities:Manage customer requests and complaints in a timely and...
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Guest Service Line Representative
3 settimane fa
Milano, Lombardia, Italia Melia Hotels International A tempo pienoThe World of Hospitality AwaitsAt Meliá Hotels International, we are committed to delivering exceptional customer experiences. As a Guest Service Line Representative, you will be the face of our brand, responsible for providing top-notch service to our guests through our telephone line.Your Key Responsibilities:Manage customer inquiries and requests in a...
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Guest Service Line Representative
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Guest Service Line Representative
4 settimane fa
Milano, Lombardia, Italia Melia Hotels International A tempo pienoUnlock the World of HospitalityAs a Guest Service Line Representative at Meliá Hotels International, you will be the face of our brand, delivering exceptional customer experiences and ensuring that every guest feels valued and cared for.Key Responsibilities:Provide personalized support to guests through our telephone line, ensuring their needs are met and...
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Guest Service Line Representative
3 settimane fa
Milano, Lombardia, Italia Melia Hotels International A tempo pienoThe World of Hospitality AwaitsAt Meliá Hotels International, we are seeking a skilled Guest Service Line Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our guests through our telephone line.Key Responsibilities:Comply with our customer service strategy, efficiently...
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Guest Service Line Representative
3 settimane fa
Milano, Lombardia, Italia Meliá Hotels International A tempo pienoMission: As a Guest Service Line Agent at Meliá Hotels International, you will be responsible for delivering exceptional customer service through our telephone line, ensuring that every guest feels valued and supported throughout their stay.Key Responsibilities:Customer Service: Comply with our customer service strategy, efficiently managing all guest...
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Guest Service Line Representative
2 settimane fa
Milano, Lombardia, Italia Melia Hotels International A tempo pienoThe Meliá DifferenceAs a Guest Service Line Representative, you will be the face of Meliá Hotels International, providing exceptional customer service to our guests through our telephone line. Your goal will be to exceed customer expectations, ensuring a memorable and enjoyable stay with us.Key Responsibilities:Manage customer requests and complaints in a...
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Guest Service Line Representative
2 settimane fa
Milano, Lombardia, Italia Melia Hotels International A tempo pienoUnlock the Possibilities of a Global CareerMeliá Hotels International invites you to embark on a journey without borders. As a Guest Service Line Agent, you will be part of a dynamic team that embodies the spirit of excellence in customer satisfaction. Your role will be to provide seamless telephone support to our guests, ensuring their stay is nothing...
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Guest Service Representative
7 giorni fa
Milano, Lombardia, Italia Melia Hotels International A tempo pienoEmbark on an exciting journey with Meliá as a Guest Service Representative. Our team is passionate about delivering exceptional customer experiences, and we're looking for talented individuals to join our ranks.Key Responsibilities:Manage customer inquiries and requests through our telephone line, prioritizing excellent service and satisfaction.Personalize...
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Customer Service Representative
2 settimane fa
Milano, Lombardia, Italia Meliá Hotels International A tempo pienoJob SummaryMeliá Hotels International is seeking a highly skilled Customer Service Representative to join our team in providing exceptional guest experiences. This role is responsible for delivering outstanding customer service through our telephone line, ensuring that every guest feels valued and catered to.Key Responsibilities:Comply with our customer...
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Guest Service Representative
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Milano, Lombardia, Italia Starhotels S.P.A. A tempo pienoAs a Guest Service Agent at Starhotels, you will be the first point of contact for our guests, creating memorable experiences during arrival, stay, and departure. Key responsibilities include:Key ResponsibilitiesRespond promptly to guest inquiries and provide information and assistance.Manage check-in and check-out activities, and other related...
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Guest Service Representative
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Spa Service Representative
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Customer Service Representative
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Milano, Lombardia, Italia Melia Hotels International A tempo pienoUnlock Your Potential with MeliáAt Meliá, we're committed to providing exceptional customer experiences that exceed our guests' expectations. As a Customer Service Representative, you'll play a vital role in delivering world-class service and ensuring our guests feel valued and cared for.Your Key Responsibilities:Manage online and offline reservation flows...
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Customer Service Representative
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Milano, Lombardia, Italia ECCO A tempo pienoJob Title: Customer Service RepresentativeECCO is seeking a highly skilled and motivated Southern European Sales Professional to join our team in Milan, Italy.About the Role:We are looking for an individual with excellent communication skills and experience in customer service to work closely with our sales team, ensuring seamless interactions with...
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Customer Service Representative
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Customer Service Representative
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Milano, Lombardia, Italia Orienta A tempo pienoCustomer Service RepresentativeOrienta is seeking a highly motivated and detail-oriented Customer Service Representative to join our team in Milan. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences and ensuring customer satisfaction.Responsibilities:Handle customer inquiries via phone, email, and...
Guest Service Line Representative
2 mesi fa
We are seeking a highly skilled Guest Service Line Agent to join our team at Meliá Hotels International. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities- Customer Service: Comply with our customer service strategy, efficiently managing all guest requests and committing to achieve total customer satisfaction.
- Guest Experience: Ensure the customer experience, personalizing their stay, anticipating their needs and exceeding their expectations.
- Service Offerings: Inform and offer customers, via telephone, services and products according to their preferences, both in the hotel and in the destination, applying upselling and cross-selling techniques to optimize the hotel's extra revenues.
- Incident Management: Manage customer incidents, following the established protocols.
- Departmental Knowledge: Comply with the attributes, standards and manuals applicable to their department.
- Operational Efficiency: Efficiently use the different departmental management tools necessary for the daily control of operating procedures.
- Continuous Improvement: Be knowledgeable of the Voice of the Customer results, complying with the established improvement plans.
- Inventory Management: Verify material orders following the set product guidelines, for better optimization of economic resources.
- Technical Skills: Knowledge of Microsoft (Word, Excel, Outlook).
- Language Skills: Excellent knowledge of English and Italian, a third language is a plus (ideally Spanish).
- Experience: Previous experience in the same role inside a Hotel of the same level.
- Availability: Available to work shifts.
- System Knowledge: Knowledge of Micros OPERA.
