Lavori attuali relativi a Customer Success Manager - Milano, Lombardia - Bizaway

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  • Customer Success Manager

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    Milano, Lombardia, Italia MARKT-PILOT A tempo pieno

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    2 giorni fa

    Milano, Lombardia, Italia LIT Lexmark International S.r.l. A tempo pieno

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    1 settimana fa

    Milano, Lombardia, Italia 3Shape AS A tempo pieno

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Customer Success Manager

2 mesi fa

Milano, Lombardia, Italia Bizaway A tempo pieno

About BizAway

We are a leading international company with a strong focus on innovation and sustainability. Our mission is to deliver exceptional travel management solutions to businesses worldwide.

Our Solution Culture

We value proactivity, reliability, and kindful collaboration. Our team is passionate about making a difference and driving growth through our cutting-edge services and solutions.

The Role

We are seeking a driven and enthusiastic Customer Success Executive to join our Sales Team. As a key member of our team, you will be responsible for:

  • Managing and growing a portfolio of existing clients
  • Onboarding new corporate clients to ensure a seamless experience
  • Crafting high-level onboarding documentation and training materials
  • Identifying client growth opportunities and hitting upselling targets
  • Monitoring and reporting existing and potential threats to maintain our 0 churn rate
  • Defining Quarterly OKRs with the Customer Success Team Lead
  • Collaborating with the Sales Team in a positive feedback loop
  • Proposing actions, strategies, and campaigns to improve internal processes and enhance growth

Requirements

To succeed in this role, you will need:

  • Fluency in English and German
  • 1+ year experience in a B2B account management or customer success role
  • Hunger for challenges and a willingness to learn
  • Proactivity and a passion for proposing value-creating solutions
  • Flexibility in a fast-changing environment

What We Offer

As a member of our team, you can expect:

  • A seat on a scale-up with skyrocketing growth
  • Attractive compensation, including equity in the company
  • Development of your entrepreneurial spirit and the opportunity to implement real-impact business decisions
  • A multicultural and international team
  • A collaborative and smart environment to work and learn
  • Free coffee and free beers to celebrate together
  • Remote work and flexible working policy

Equal Opportunities

BizAway is an equal opportunities employer and welcomes applications from all qualified candidates.