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Customer Service Representative Francese

2 mesi fa

Bardi, Emilia-Romagna, Italia Adecco Italia A tempo pieno
Customer Service Representative Francese

Siamo alla ricerca di un Customer Service Representative motivato e competente per conto di un'importante azienda operante nel settore chimico industriale.

Responsabilità principali:
  • Supportare i clienti nell'individuare nuovi prodotti per specifiche esigenze.
  • Presentare l'azienda e i prodotti alla clientela.
  • Redigere offerte per i clienti utilizzando il CRM aziendale.
  • Mantenere aggiornato il CRM con le attività svolte sui clienti.
  • Aggiornare i clienti sullo status degli ordini e organizzare le spedizioni.
  • Monitorare i pagamenti dei clienti e intervenire in caso di ritardi.
  • Raccogliere e registrare i reclami dei clienti, proponendo soluzioni.
  • Partecipare a fiere ed eventi sia in Italia che all'estero.
Requisiti:
  • Esperienza pregressa nel ruolo.
  • Laurea in lingue straniere, con preferenza per conoscenza fluente di Francese e Inglese.
  • Conoscenza del pacchetto Microsoft Office e dei sistemi Windows, in particolare Excel.
  • Abilità nell'utilizzo di gestionali di vendita e di fatturazione.
  • Conoscenza tecnica del prodotto/servizio offerto.
  • La conoscenza della lingua tedesca sarà considerata un plus.
Competenze trasversali:
  • Ottima conoscenza delle lingue sia scritte che parlate.
  • Forte propensione all'organizzazione.
  • Elevate capacità relazionali.
  • Capacità di fare rete con spiccato senso di socievolezza ed estroversione.
  • Atteggiamento collaborativo con tutti i reparti aziendali.

Lingue: Italiano, Francese, Inglese, Tedesco.