Student Enrollment and Engagement Specialist

4 giorni fa


Bardi, Emilia-Romagna, Italia Villanova University A tempo pieno
Job Summary

Villanova University seeks a highly skilled and detail-oriented Student Enrollment and Engagement Specialist or Assistant Director to join our team. This role is responsible for managing the applicant admission process, from initial inquiries to deposit submission, for the M. Louise Fitzpatrick College of Nursing.

Key Responsibilities
  • Communicate effectively with prospective students and departments via phone, email, online chat, and in-person to facilitate enrollment.
  • Direct questions to program staff and oversee the uploading of transcripts and application materials.
  • Manage the online application system to deliver scheduled correspondence and communicate with prospective and accepted applicants.
  • Liaise with faculty and program directors regarding application deadlines, materials, and student status.
  • Provide assistance to prospective applicants in completing the application and submitting required materials.
  • Perform quarterly reviews of non-matriculated/specially admitted student records to determine eligibility for formal admission.
  • Support the Enrollment Operations team members when additional support or coverage is required.
Requirements
  • Excellent written and verbal communication skills and strong attention to detail.
  • Ability to handle a fast-paced environment and manage multiple projects/tasks with varied deadlines and frequent interruptions.
  • Administrative skills and office operations, preferable in an academic environment.
  • Proficient in word processing, spreadsheet, database, and presentation software (Microsoft Office products).
  • Keeps current with Villanova University job-related technologies and databases.
Preferred Qualifications
  • Master's degree.
  • Experience in a higher education institution supporting enrollment operations for graduate programs.
  • Experience using Slate or other CRM system.
What We Offer

Villanova University is an Equal Opportunity/Affirmative Action employer and seeks candidates who understand, respect, and can contribute to the University's mission and values.


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