Global Performance Optimization Specialist

4 giorni fa

Milano, Lombardia, Italia Amplifon A tempo pieno

Amplifon is an Italian multinational company and the global leader in hearing care solutions and services. With over professionals and a network of points of sale in countries, Amplifon helps people rediscover the emotions of sound. The company values people as the key to its success, offering growth opportunities in a multicultural and international environment. Amplifon has been recognized as a "Top Employer" in Europe, the United States, and New Zealand by the Top Employers Institute and as Global "Leading Employer" for all countries where we operate.

You will be in charge of:

  1. Leading the design phase of the Omnichannel platform by working closely with Retail, Data, Marketing, and CRM teams to implement and monitor global store performance initiatives in various countries.
  2. Collaborating with IT solution designer teams of the Omnichannel platform to define best solutions in terms of UX/CX.
  3. Monitoring and reporting on the performance of stores post-implementation of the Omnichannel platform, ensuring continuous improvement and optimization.
  4. Analyzing store performance data using Power BI and other analytical tools to provide insights and recommendations on sales metrics, customer feedback, and operational KPIs.
  5. Creating and maintaining reporting tools and dashboards that provide key performance indicators to store managers and leadership.
  6. Overseeing the build and test phase, coordinating with IT teams and conducting user acceptance testing to ensure the solution meets all functional requirements.
  7. Facilitating the migration of store information and data to the Salesforce platform, ensuring a smooth transition.
  8. Providing training and support to local trainers and audiologists, leveraging resources to enhance usage of the new platform.

You are the right person if you have:

  1. A Master's degree in Economics, Business Administration, Management Engineering, or similar.
  2. to years of experience in store performance, preferably in retail.
  3. Strong analytical and problem-solving skills and attention to detail, with the ability to interpret data and provide actionable insights.
  4. Proficiency in English, both written and spoken.
  5. Proficiency with MS Office Suite (Excel, PowerPoint, Word, Outlook).
  6. Good knowledge of CRM systems, preferably Salesforce or other relevant software tools.
  7. Experience with data analysis tools such as Power BI.
  8. Excellent communication and interpersonal skills, to work effectively with cross-functional and multicultural teams.

  • Global Store Performance Specialist

    1 mese fa

    Milano, Lombardia, Italia Amplifon A tempo pieno

    Amplifon Global Store Performance SpecialistAmplifon, a leading global hearing care solutions company, is seeking a highly skilled Global Store Performance Specialist to join its Symphony project team at the Corporate HQ in Milan. This role is responsible for implementing the Omnichannel Transformation program, designing and implementing a state-of-the-art...

  • Global Store Performance Specialist

    4 settimane fa

    Milano, Lombardia, Italia Amplifon A tempo pieno

    Global Store Performance SpecialistAmplifon is seeking a highly skilled Global Store Performance Specialist to join our Symphony project team at our Corporate HQ in Milan. As a key member of our team, you will be responsible for implementing the Omnichannel Transformation program to design and implement a state-of-the-art platform to steer the business in...

  • Global Store Performance Specialist

    4 settimane fa

    Milano, Lombardia, Italia Amplifon A tempo pieno

    Job Title: Global Store Performance SpecialistAmplifon, a leading global company in hearing care solutions and services, is seeking a highly skilled Global Store Performance Specialist to join its Symphony project team at the Corporate HQ in Milan.Job Summary:We are looking for a talented professional to lead the implementation of the Omnichannel...

  • Global Store Performance Specialist

    3 settimane fa

    Milano, Lombardia, Italia Amplifon A tempo pieno

    Global Store Performance SpecialistAmplifon is seeking a highly skilled Global Store Performance Specialist to join our Symphony project team at our Corporate HQ in Milan. As a key member of our team, you will be responsible for the implementation of the Omnichannel Transformation program to design and implement a state-of-the-art platform to steer the...

  • Global Store Performance Specialist

    4 settimane fa

    Milano, Lombardia, Italia Amplifon A tempo pieno

    Amplifon Global Store Performance SpecialistAmplifon is a leading global company in hearing care solutions and services, with a strong presence in 26 countries. We are committed to providing a diverse and equitable workforce environment, valuing our uniqueness and respecting our differences.About the RoleWe are seeking a highly skilled Global Store...

  • Global Store Performance Specialist

    1 settimana fa

    Milano, Lombardia, Italia Amplifon A tempo pieno

    Amplifon is a leading global company in hearing care solutions and services. We are seeking a highly skilled Global Store Performance Specialist to join our Symphony project team in Milan. As a key member of our team, you will be responsible for implementing the Omnichannel Transformation program to design and implement a state-of-the-art platform to steer...

  • Global Store Performance Specialist

    4 settimane fa

    Milano, Lombardia, Italia Amplifon A tempo pieno

    Amplifon: A Leader in Hearing Care SolutionsAmplifon is an Italian multinational company and the global leader in hearing care solutions and services. With over 100,000 professionals and a network of 20,000 points of sale in 40 countries, Amplifon helps people rediscover the emotions of sound.Job Opportunity: Global Store Performance SpecialistWe are...

  • Global Store Performance Specialist

    2 settimane fa

    Milano, Lombardia, Italia Amplifon A tempo pieno

    Global Store Performance SpecialistMilan, ItalyAmplifon is an Italian multinational company and the global leader in hearing care solutions and services. With over 20,000 professionals and a network of 9,500 points of sale in 26 countries, Amplifon helps people rediscover the emotions of sound.The company values people as the key to its success, offering...

  • Global Store Performance Specialist

    4 settimane fa

    Milano, Lombardia, Italia Amplifon A tempo pieno

    Amplifon is seeking a Global Store Performance Specialist to join our Symphony project team in Milan. As a key member of our Corporate HQ, you will be responsible for implementing the Omnichannel Transformation program to design and implement a state-of-the-art platform to steer the business in Amplifon Stores and Contact Centers.Your key responsibilities...

  • Global Store Performance Specialist

    4 settimane fa

    Milano, Lombardia, Italia Amplifon A tempo pieno

    Amplifon is a leading global company in hearing care solutions and services, with a strong presence in 26 countries. We are currently seeking a Global Store Performance Specialist to join our Symphony project team in Milan.About the Role:The successful candidate will be responsible for the implementation of the Omnichannel Transformation program, designing...

  • Global Store Performance Specialist

    1 mese fa

    Milano, Lombardia, Italia Amplifon A tempo pieno

    Amplifon is a leading global company in hearing care solutions and services, with a strong presence in 26 countries. We are currently seeking a highly skilled Global Store Performance Specialist to join our Symphony project team at our Corporate HQ in Milan.About the Role:The successful candidate will be responsible for implementing the Omnichannel...

  • Global Store Performance Specialist

    2 settimane fa

    Milano, Lombardia, Italia Amplifon A tempo pieno

    Amplifon is a leading global company in hearing care solutions and services. With a strong presence in countries and a network of points of sale, Amplifon helps people rediscover the emotions of sound. The company values its employees as the key to its success, offering growth opportunities in a multicultural and international environment.About the RoleWe...

  • Global Store Performance Specialist

    1 settimana fa

    Milano, Lombardia, Italia Amplifon A tempo pieno

    Amplifon is an Italian multinational company and the global leader in hearing care solutions and services. We are currently looking for a Global Store Performance Specialist to join our Symphony project team.You will be responsible for the implementation of the Omnichannel Transformation program to design & implement worldwide the state of the art platform...

  • Performance Optimization Specialist

    1 settimana fa

    Milano, Lombardia, Italia Mongodb A tempo pieno

    Job DescriptionJob Title: Operations SpecialistMongoDB is seeking an experienced Operations Specialist to join our Technical Services team. As an Operations Specialist, you will play a key role in driving excellence and efficiency in our delivery of technical support services to our worldwide customer base.Key Responsibilities:Collaborate with the Technical...

  • Global Store Performance Specialist

    3 settimane fa

    Milano, Lombardia, Italia Amplifon A tempo pieno

    Amplifon is an Italian multinational company and the global leader in hearing care solutions and services. With over 20,000 professionals and a network of 9,500 points of sale in 26 countries, Amplifon helps people rediscover the emotions of sound.The company values people as the key to its success, offering growth opportunities in a multicultural and...

  • Performance Optimization Specialist

    4 settimane fa

    Milano, Lombardia, Italia Iwg Careers A tempo pieno

    Job Title: Performance AnalystAbout the Role:The Performance Analyst plays a pivotal role in driving business growth and operational excellence across various markets. This role involves deep data analysis, identifying barriers to revenue and profit growth, and collaborating with cross-functional teams to implement effective solutions.Key...

  • Global Store Performance Specialist

    3 settimane fa

    Milano, Lombardia, Italia Amplifon A tempo pieno

    Amplifon is a leading global company in hearing care solutions and services. With a strong presence in countries and a network of points of sale, we help people rediscover the emotions of sound. Our company values people as the key to its success, offering growth opportunities in a multicultural and international environment.We are currently looking for a...

  • Global Store Performance Specialist

    2 settimane fa

    Milano, Lombardia, Italia Amplifon A tempo pieno

    Global Store Performance Specialist About the RoleWe are seeking a skilled Global Store Performance Specialist to join our Symphony project team at Amplifon's Corporate HQ in Milan. As a key member of our team, you will play a vital role in implementing the Omnichannel Transformation program, designing and implementing a state-of-the-art platform to steer...

  • Global Store Performance Specialist

    3 settimane fa

    Milano, Lombardia, Italia Amplifon A tempo pieno

    Amplifon is a leading global company in hearing care solutions and services. With a strong presence in countries and a network of points of sale, Amplifon helps people rediscover the emotions of sound. The company values its employees as the key to its success, offering growth opportunities in a multicultural and international environment.For our Corporate...

  • Global Store Performance Specialist

    3 settimane fa

    Milano, Lombardia, Italia Amplifon A tempo pieno

    Amplifon is seeking a Global Store Performance Specialist to join its Symphony project team at the Corporate HQ in Milan.The ideal candidate will be responsible for implementing the Omnichannel Transformation program, designing and implementing a state-of-the-art platform to steer the business in Amplifon Stores and Contact Centers.Key responsibilities...