Housekeeping Operations Manager
5 giorni fa
**About Us**
The Hoxton is a vibrant hospitality group that believes in creating unforgettable experiences for our guests. With our unique blend of style, comfort, and local charm, we've established ourselves as a leading player in the industry.
We're looking for an exceptional Housekeeping Operations Manager to join our team in Florence. As a key member of our housekeeping department, you'll be responsible for ensuring our high standards are consistently met and exceeded.
**The Role**
In this role, you'll lead by example, inspiring and motivating our housekeeping team to deliver outstanding results. You'll work closely with our Head Housekeeper to develop and implement strategies that drive efficiency, quality, and guest satisfaction.
Your key responsibilities will include:
- Developing and maintaining SOPs to ensure consistency across all areas of housekeeping
- Leading regular training sessions to enhance skills and knowledge
- Monitoring and controlling expenses to ensure they align with budget guidelines
- Collaborating with other departments to achieve seamless service delivery
**What We're Looking For**
To succeed in this role, you'll need:
- Previous experience in a similar leadership position within the hospitality industry
- Strong knowledge of property management systems, such as Opera or Knowcross
- Excellent communication and interpersonal skills
- A keen eye for detail and a passion for delivering exceptional results
**Why Join Us?**
We offer a competitive salary of €45,000 per annum, along with a range of benefits, including discounts across The Hoxton hotels and international Ennismore brands. You'll also have access to ongoing development opportunities, time off to volunteer with our partner charities, and more.
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