Grocery Account Manager

17 ore fa


Milano, Lombardia, Italia DELIVEROO A tempo pieno
About the Role

We are seeking a highly skilled Grocery Account Manager to join our team at Deliveroo. As a key member of our Account Management team, you will be responsible for overseeing the relationship with our strategic grocery partners.

Key Responsibilities
  • Manage a portfolio of Deliveroo's most important grocery partners, including high sales volume drivers and global grocery brands.
  • Build and maintain strong, long-term relationships with grocery partners.
  • Understand partners' business goals and challenges to provide strategic guidance and support.
  • Work with other departments (Marketing, Operations, Corporate, and Customer Service) to guide new plans and problem solutions.
  • Manipulate and analyse data to increase growth and profitability, both for your partners and for Deliveroo.
  • Drive revenue growth through upselling, cross-selling, and identifying new business opportunities.
  • Collaborate with internal teams to develop and implement customised solutions to meet partners' needs.
  • Act as the main point of contact for partners, addressing any issues or concerns in a timely and professional manner.
Requirements
  • At least 3 years experience in commercial roles, experience in retail/FMCG, or other high-growth companies.
  • Knowledge of the food retail industry.
  • Experience creating long-term relationships.
  • Must be fluent in English.
  • Demonstrate competency using tools and related program management applications to apply best practices.
About Deliveroo

We are a growing team, with a very large impact, looking to answer some of the most interesting questions out there. We move fast, we're always looking for new ideas and we're very transparent about the decisions we make and why we make them.

We believe a great workplace represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander.

Please click here to view our candidate privacy policy.


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