Front Office Representative

23 ore fa


Roma, Lazio, Italia Leonardo Boutique Roma Termini A tempo pieno
About Our Rome Hotel

At Leonardo Boutique Roma Termini, being yourself matters. We celebrate diversity and create a welcoming environment where everyone feels at home. Our team is made up of people from different backgrounds and cultures, and we strive to make our hotel a place where everyone can thrive.

Main Responsibilities

  • Provide exceptional personal service to our guests, ensuring they feel welcome and supported throughout their stay.
  • Handle check-in and check-out operations efficiently and professionally.
  • Perform administrative tasks, including handling guest requests and providing information about the hotel and Rome.
  • Answer phone calls and respond to guest inquiries in a timely and courteous manner.

Requirements

  • Completed tourism studies or a Bachelor's degree in Hotel Management.
  • At least one year of experience as a Front Office Agent or Receptionist.
  • A sense of responsibility, ability to work in a team, and resistant to stress.
  • Flexibility to work early, late, and night shifts.
  • Excellent speaking and writing skills in English and Italian, with other languages being a plus.


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