Service Delivery Expert

2 giorni fa


Roma, Lazio, Italia Servicenow, Inc. A tempo pieno

Discover a world of opportunity at Servicenow, Inc., a global market leader in innovative AI-enhanced technology. As a seasoned professional with 5+ years of pre-sales solution consulting or sales engineering experience, you will play a pivotal role in shaping the future of our business.

**About Us**

Servicenow, Inc. has come a long way since its inception in sunny San Diego, California in 2004. Our journey is one of transformation, empowering organizations to find smarter, faster, and better ways to work. With a presence in over 8,100 customers, including 85% of the Fortune 500, we are committed to making the world work better for everyone.

**Your Role**

You will be part of our Solution Consulting team, supporting the Employee Experience, Customer Workflow, and ITX Solution Sales. As a technical expert, you will help guide revenue growth by partnering with Sales, Product Management, and the executive team. Your expertise will be instrumental in delivering solutions that align with customer needs, driving business outcomes, and exceeding expectations.

**Key Responsibilities**

- Lead discovery workshops to identify customer challenges and demonstrate product value
- Collaborate with cross-functional teams to develop strategic programs and customer journeys
- Provide thought leadership on competitive analysis and market differentiation
- Share best practices and knowledge with colleagues to enhance team efficiency and quality
- Support marketing events, including executive briefings, conferences, user groups, and trade shows

**What You'll Need**

To succeed in this role, you must have:

  • 5+ years of pre-sales solution consulting or sales engineering experience
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
  • Experience working collaboratively with product management, product marketing, partners, and professional services
  • Territory management skills, including pipeline building and working with Sales counterparts

We encourage candidates from diverse backgrounds, including non-traditional paths, to apply. We value inclusivity and believe unique experiences enrich our team. If you're ready to dream big and make a meaningful impact, join us as we continue to shape the future of work.

**Compensation**

The estimated salary for this role is $120,000 - $180,000 per year, depending on location and experience. This figure is based on industry standards and takes into account the company's market position and the required skills and qualifications.



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