Business Analyst IT HR

10 ore fa

Napoli, Campania, Italia MSC CRUISES A tempo pieno

About MSC Cruises

MSC Cruises is a leading global cruise company, embarking on a significant 10-year investment plan to enhance its digital capabilities. This ambitious project involves the construction of new ships, state-of-the-art terminals, and other strategic assets.

Job Purpose

We are seeking a highly skilled Business Analyst IT HR to join our team in Naples, our primary service delivery hub. The successful candidate will have a strong background in Human Resources processes and a keen interest in HR technology.

Key Accountabilities

  • HR Process Analysis: Collaborate with HR stakeholders to understand and analyze their processes, identify areas for improvement, and recommend solutions to streamline workflows and enhance efficiency.
  • Data Analysis: Gather and analyze HR data to provide insights and support data-driven decision-making. Ensure data accuracy and integrity in HR systems.
  • Requirements Gathering: Work closely with HR teams to elicit, document, and prioritize business requirements for HR projects, ensuring alignment with organizational goals.
  • System Implementation: Assist in the implementation of HR software solutions, with a focus on SuccessFactors or related platforms. Configure and customize systems to meet HR needs.
  • Testing and Quality Assurance: Develop and execute test plans, perform system testing, and collaborate with HR and IT teams to ensure the successful deployment of HR technology solutions.
  • User Training and Support: Provide training and support to HR users on new system features and functionalities. Address user inquiries and issues promptly.
  • Change Management: Support change management efforts related to HR technology implementations, ensuring a smooth transition for HR staff and end-users.

Qualifications

  • Experience in complex companies and/or experience in the cruise industry is an asset.
  • Experience with the SuccessFactors platform and/or Learning and Development platforms is an asset.
  • Fluent in English, both written and spoken.
  • Bachelor's degree in Business Administration, Human Resources, or a related field. Master's degree preferred.
  • Proven experience as a Business Analyst with a focus on HR processes.
  • Ideal experience with SuccessFactors or similar HR software platforms.
  • Strong analytical skills and the ability to translate complex data into actionable insights.
  • Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
  • Knowledge of project management methodologies is a plus.
  • Strong attention to detail and problem-solving abilities.

VISA Requirements

  • Right to work in Italy.

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