Service Engineer
1 giorno fa
We are seeking a highly skilled Service Engineer to join our team at Jekson Vision GmbH. As a Service Engineer, you will be responsible for providing technical support and maintenance services to our customers worldwide.
Key Responsibilities- Onsite customer visits for installation and support to resolve technical issues
- Coordination with technical/software teams for bug removal and supply chain management
- Resolution of technical and non-technical issues onsite
- Providing solutions to software and hardware issues in consultation with software/embedded/CCD teams
- Discussion with customers to resolve issues and preparation of service reports and issue-wise MOMs
- Completion of RMA in coordination with CCD, sales, and dispatch teams
- Regular training programs at customer sites to educate on Jekson Vision System and maintain documentation
- Maintenance of pre-installation checklists and installation records
- Synchronization of records for reference
- Planning for AMC for out-of-warranty systems in consultation with sales teams
- Regular audits at customer sites to check working status and provide suggestions for upgradation
- Diploma/B.E/B.Tech in Electrical/Electronics/Mechanical
- Service and troubleshooting experience in embedded systems, pharma machinery, and PLC integration
- Ability to travel worldwide
- Preferred field experience in emerging technology, automation, and pharma machinery
- Strong analytical and problem-solving skills
- Good oral and written communication skills
- Time management and ethical behavior
At Jekson Vision GmbH, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
Please fill out the form below to download the brochure and learn more about this exciting opportunity.
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