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Customer Service Sales Engineer

2 mesi fa


Bologna, Emilia-Romagna, Italia ACMA A tempo pieno

About ACMA

ACMA is a leading manufacturer of packaging machines in the consumer goods market, with a significant international presence.

Our Business

We design and manufacture automatic packaging machines for various industries, including confectionery, personal and home care, tea, and coffee.

Our Group

ACMA is part of Coesia, a global group of innovation-based industrial and packaging solutions companies, headquartered in Bologna, Italy.

About the Role

The Customer Service Sales Engineer will support business operations in assigned areas, reporting to the Customer Service Area Manager.

Main Responsibilities

  • Manage sales opportunities in assigned geographies, collaborating with regional colleagues to ensure high customer satisfaction.
  • Coordinate internal processes to convert market opportunities into orders, involving Engineering and Operations departments.
  • Contribute to defining business targets in assigned areas, promoting initiatives to grow market penetration and develop new products and business models.

Requirements

  • Engineering Degree (Mechanical, Electronic, or equivalent)
  • At least 2-3 years of experience in similar roles
  • Passion for technical topics and customer orientation
  • International experience considered a plus
  • English proficiency; knowing other languages a plus