Sales Engineer for Customer Service
1 settimana fa
Customer Service Sales Engineer
Job Reference: CGS11512
Company Overview
ACMA, based in Bologna, Italy, stands as a prominent player in the manufacturing of packaging machinery tailored for the consumer goods sector, boasting a significant global presence.
The company specializes in the design and production of automated packaging solutions across various industries, including confectionery (such as chocolate, baked goods, candies, and gums), personal and home care (covering liquids, powders, and bars), as well as tea and coffee.
ACMA is a proud member of Coesia, a group dedicated to innovation in industrial and packaging solutions, with its headquarters also located in Bologna, Italy.
Coesia operates in 36 countries, achieving a revenue of 2,015 million euros in 2022 and employing over 8,000 individuals worldwide.
Role Overview
Reporting directly to the Customer Service Area Manager, the Customer Service Sales Engineer will play a crucial role in supporting business functions within designated regions.
Key responsibilities include:
- Overseeing sales opportunities within assigned territories in collaboration with regional teams, ensuring exceptional customer satisfaction.
- Coordinating internal processes (involving Engineering and Operations departments) to transform market opportunities into confirmed orders.
- Assisting in the establishment of business objectives in the designated areas, while promoting initiatives aimed at enhancing market penetration and developing innovative products and business models.
Qualifications for Success
- A degree in Engineering (Mechanical, Electronic, or equivalent).
- A minimum of 2-3 years of experience in similar positions.
- A strong passion and curiosity for technical subjects.
- A customer-centric approach and a mindset focused on service excellence.
- International experience is advantageous.
- Proficiency in English; knowledge of additional languages is a plus.
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