Senior Sales Manager
3 settimane fa
Job Summary
Tomorrow London is seeking a highly skilled Sales and Distribution Manager to join our sales team in Milan. As a Senior Area Manager, you will be responsible for overseeing the sales performance and profitability of stores within your designated area. This role requires strong leadership, communication, and analytical skills to drive store performance and contribute to the growth and success of the Tomorrow brand.
Key Responsibilities
- Assess and analyze the sales performance of each store within your area of responsibility.
- Develop and execute strategies to meet sales targets and enhance overall profitability.
- Provide valuable guidance and support to brand managers to improve sales techniques and enhance customer engagement.
- Establish and implement robust communication strategies and build strong relationships with key partners to ensure an exceptional wholesale experience.
- Collaborate closely with the brand and CS teams to effectively manage stock levels in each store.
- Uphold the brand's commitment to delivering outstanding customer service across all stores.
- Address and resolve customer complaints or issues promptly and professionally.
- Ensure that all showroom appointments are scheduled ahead of time, adhering to the timeline provided by senior management.
- Serve as the main point of contact for clients visiting the Tomorrow showroom in your area, ensuring a seamless and exceptional experience while working collaboratively with each brand manager.
- Proactively seek out new accounts to expand the Tomorrow network and present potential opportunities to senior management.
- Collaborate with brand management to devise seasonal budget strategies for each brand within the Tomorrow portfolio.
- Stay updated on the latest store trends, performance indicators, industry developments, and competitor activities in your region.
- Provide valuable reports to the senior management team to adapt and refine company strategies accordingly.
- Oversee the training and onboarding process for store staff, ensuring they acquire essential product knowledge and exceptional customer service skills.
- Responsible for updating and verifying all essential information related to each territory in the company's CRM system.
Requirements
- Minimum 4-5 years designer/advance contemporary wholesale experience with a passion for sales and building relationships.
- Bachelor's Degree in Fashion retail, economics, or similar is a plus.
- Fluency in Italian, English, and German required (minimum B2).
- Good knowledge of Excel and Office package (Access, PowerPoint, Outlook...).
- Developed buyer relationships.
- Detailed reporting skills.
- Strong analytical skills.
- Experience in international sales is a must.
- Well organized, self-motivated, focused on meeting deadlines.
- Good team attitude.
- Critical thinker and problem-solving skills.
What We Offer
- Type of contract: Permanent contract in accordance with the CCNL applied in the company (Terziario-Confcommercio).
- Salary: to be determined according to the candidate's experience.
- Possibility of Smart Working 1/2 day at week.
- Placement in an international, meritocratic, and fast-growing environment.
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