Executive Assistant Manager
2 mesi fa
At Rocco Forte Hotels, we are seeking an exceptional Executive Assistant Manager to join our team at Villa Igiea in Palermo, Italy.
Main Responsibilities:
- Support the General Manager in overseeing daily hotel operations, focusing on delivering exceptional service and guest experiences.
- Ensure compliance with health, safety, and hygiene regulations, guaranteeing the well-being of guests, colleagues, and the hotel community.
- Facilitate effective communication by chairing regular meetings with department heads and actively participating in business meetings.
- Assist the General Manager in budget preparation, financial management, and performance monitoring.
- Represent the hotel in public forums, using strong public speaking and presentation skills to promote the hotel's reputation.
We Offer:
- A permanent contract with a competitive salary and benefits package.
- Accommodation and a company car for business use.
- Learning and development opportunities to enhance your skills and career prospects.
- A 50% discount on dining and a 20% discount on spa treatments and products.
Essential Competencies:
- Inspirational Leadership: Drive positive change and innovation within the hotel, fostering a competitive edge and growth.
- Self-Awareness: Demonstrate emotional stability, personal effectiveness, and awareness of strengths and areas for development.
- Strategic Capability: Identify key issues, develop solutions, and align with company goals and priorities.
- Business Planning: Understand markets, competitors, and business models, using financial principles to deliver business results.
- Operational Excellence: Consistently exceed guest and operating expectations, ensuring service delivery is at the forefront of business decisions.
Requirements:
- Minimum 3 years of experience as a Director of F&B or a related role.
- Knowledge of H&S provisions and national regulations.
- Ability to manage budgets and analyze financial data.
- Proficiency in English, Italian, and a third European language (French preferred).
- Exceptional attention to detail and organizational skills.
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