Global Retail Training Development Manager

2 giorni fa


Milano, Lombardia, Italia Ermenegildo Zegna A tempo pieno
About the Role

We are seeking a highly skilled Global Retail Training Development Manager to join our team at Ermenegildo Zegna. As a key member of our retail capabilities development team, you will be responsible for designing and delivering high-quality training programs to enhance the skills of our retail teams across multiple countries and cultures.

Key Responsibilities
  • Lead a team of training content developers to design and develop training modules and programs
  • Support retail teams in developing selling and clienteling skills, ensuring consistency across markets
  • Proactively identify sales training needs, analyzing outcomes and monitoring impact
  • Collaborate with the Zegna Global Training Community to drive a community of global in-store training specialists
  • Work with project management mindset to meet deadlines and validate projects with stakeholders
Requirements
  • At least 5 years of experience in retail environment
  • Proven retail knowledge and training development expertise
  • Previous managerial experience and strong engagement skills
  • Mastery of adult learning principles, teaching, and instruction for individuals and groups
  • Guest-centric mindset and proven knowledge of adult learning methodologies
  • Project management skills and ability to work in partnership
About Us

Ermenegildo Zegna Group is a proud history of craftsmanship and quality dating back to 1910. We strive to create exceptional products without compromising on quality of life for future generations. With over 500 stores and 6,500 employees worldwide, our success is inspired by our founder's pioneering spirit and shaped by the expertise and integrity of every individual at Zegna.



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