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Training Manager Italy

2 mesi fa

Milano, Lombardia, Italia Van Cleef & Arpels A tempo pieno
Training Manager Italy

As a key member of the Italy market Retail team, you will be responsible for implementing and maintaining the Training Strategy developed by Van Cleef & Arpels International & supported by the Europe Region. Your goal will be to nurture excellence throughout the network while providing consistent support for business performance.

Key Responsibilities:
  • Define a local training plan for Retail boutiques in line with the regional Retail strategy and the global Training strategy, while planning and monitoring the yearly budget accordingly.
  • Organize and execute high-impact, interactive, and consistent in-class and digital Trainings to transmit the Culture and History of the Maison within the team.
  • Encourage e-Learning and monitor completion rates.
  • Analyze Retail team performance and skills, identifying training needs, and define, develop, and implement individual coaching strategies for all Sales Associates, ensuring Training & Coaching follow-ups in collaboration with Boutique Managers.
  • Provide required support to the conception and/or animation of key transversal projects in coordination with related experts (such as Marketing, Retail Operations, CRM, VM, Client Care, HR).
About Van Cleef & Arpels

By joining the Maison, you will be part of a team that prioritizes professional development. You will have the opportunity to grow and learn in a dynamic and supportive environment.

The Recruitment Process
  • Apply online.
  • If your profile matches our search, you will be contacted by our HR team for an interview. Otherwise, you will receive an email to inform you that your application has not been successful.
  • You will meet with the Talent Team, the Retail Manager, the HR Manager, and the Training Director for Europe.